Volunteer Satisfaction at the Boundary of Public and Nonprofit: Organizational- and Individual-Level Determinants

• Published in: Public performance & management review Vol. 42; no. 1; pp. 162 - 189
• Main Authors: Henderson, Alexander C., Sowa, Jessica
• Format: Journal Article
• Language: English
• Published: Philadelphia Routledge 02.01.2019; Taylor & Francis, Ltd; Taylor & Francis Ltd
• Subjects: Fire departments; Firefighters; Fires; Human capital; job satisfaction; Nonprofit organizations; Public administration; Satisfaction; Values; volunteer; Volunteers

How human capital is managed continues to be a question of great importance in the study of public administration and is one that cuts across studies of public and nonprofit organizations and their operations. Fire departments in the United States, which often take the form of nonprofit organization...