Development of predictive scoring model for risk stratification of no-show at a public hospital specialist outpatient clinic

• Published in: Proceedings of Singapore healthcare Vol. 28; no. 2; pp. 96 - 104
• Main Authors: Chua, Siang Li, Chow, Wai Leng
• Format: Journal Article
• Language: English
• Published: London, England SAGE Publications 01.06.2019; Sage Publications Ltd; SAGE Publishing
• Subjects: Outpatient care facilities; Patient compliance; Risk factors; Scheduling; Singapore; scheduling; Non-attendance; healthcare operations; logistic regression

Aim: No-shows are patients who miss scheduled specialist outpatient clinic (SOC) appointments. A predictive scoring model for the risk stratification of no-shows was developed to improve the utilisation of resources. Method: The administrative records of new SOC appointments for subsidised patients...