Emotion regulation as a boundary condition of the relationship between team conflict and performance: A multi-level examination
Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion. This study develops the idea that the emotion regulation abilities of team members affect how they manage task and relationship conflict, both a...
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Published in | Journal of organizational behavior Vol. 34; no. 5; pp. 714 - 734 |
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Main Authors | , , |
Format | Journal Article |
Language | English |
Published |
Chichester
Blackwell Publishing Ltd
01.07.2013
John Wiley & Sons Wiley Periodicals Inc |
Subjects | |
Online Access | Get full text |
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Abstract | Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion. This study develops the idea that the emotion regulation abilities of team members affect how they manage task and relationship conflict, both as individuals and as a team. Findings from a field study involving 39 teams support the argument that individuals skilled in emotion regulation can take advantage of task conflict to perform effectively and limit the negative impact of relationship conflict. Groups that have individuals highly skilled in emotion regulation were also found to make good use of team conflict. Results suggest that emotion regulation skills contribute to the effective management of task conflict and relationship conflict at both individual and group levels. |
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AbstractList | Summary
Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion. This study develops the idea that the emotion regulation abilities of team members affect how they manage task and relationship conflict, both as individuals and as a team. Findings from a field study involving 39 teams support the argument that individuals skilled in emotion regulation can take advantage of task conflict to perform effectively and limit the negative impact of relationship conflict. Groups that have individuals highly skilled in emotion regulation were also found to make good use of team conflict. Results suggest that emotion regulation skills contribute to the effective management of task conflict and relationship conflict at both individual and group levels. Copyright © 2012 John Wiley & Sons, Ltd. Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion. This study develops the idea that the emotion regulation abilities of team members affect how they manage task and relationship conflict, both as individuals and as a team. Findings from a field study involving 39 teams support the argument that individuals skilled in emotion regulation can take advantage of task conflict to perform effectively and limit the negative impact of relationship conflict. Groups that have individuals highly skilled in emotion regulation were also found to make good use of team conflict. Results suggest that emotion regulation skills contribute to the effective management of task conflict and relationship conflict at both individual and group levels. [PUBLICATION ABSTRACT] Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion. This study develops the idea that the emotion regulation abilities of team members affect how they manage task and relationship conflict, both as individuals and as a team. Findings from a field study involving 39 teams support the argument that individuals skilled in emotion regulation can take advantage of task conflict to perform effectively and limit the negative impact of relationship conflict. Groups that have individuals highly skilled in emotion regulation were also found to make good use of team conflict. Results suggest that emotion regulation skills contribute to the effective management of task conflict and relationship conflict at both individual and group levels. [Copyright John Wiley and Sons, Ltd.] Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion. This study develops the idea that the emotion regulation abilities of team members affect how they manage task and relationship conflict, both as individuals and as a team. Findings from a field study involving 39 teams support the argument that individuals skilled in emotion regulation can take advantage of task conflict to perform effectively and limit the negative impact of relationship conflict. Groups that have individuals highly skilled in emotion regulation were also found to make good use of team conflict. Results suggest that emotion regulation skills contribute to the effective management of task conflict and relationship conflict at both individual and group levels. |
Author | Zhang, Xiao Jiang, Jane Yan Tjosvold, Dean |
Author_xml | – sequence: 1 givenname: Jane Yan surname: Jiang fullname: Jiang, Jane Yan organization: Department of Management, School of Business, Nanjing University, Nanjing, China – sequence: 2 givenname: Xiao surname: Zhang fullname: Zhang, Xiao email: zhangxiao@nju.edu.cn organization: Department of Management, School of Business, Nanjing University, Nanjing, China – sequence: 3 givenname: Dean surname: Tjosvold fullname: Tjosvold, Dean organization: Lingnan University, Hong Kong, China |
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Snippet | Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion.... Summary Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this... |
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SubjectTerms | Cognitive psychology collaboration Commercial regulation Conflict management Emotion emotion regulation Emotional expression Emotional intelligence Emotional regulation Emotional support Group dynamics Group performance Industrial and organizational psychology Organizational behavior relationship conflict Self control Social conflict Social psychology Studies Task conflict Teams |
Title | Emotion regulation as a boundary condition of the relationship between team conflict and performance: A multi-level examination |
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