Emotion regulation as a boundary condition of the relationship between team conflict and performance: A multi-level examination

Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion. This study develops the idea that the emotion regulation abilities of team members affect how they manage task and relationship conflict, both a...

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Published inJournal of organizational behavior Vol. 34; no. 5; pp. 714 - 734
Main Authors Jiang, Jane Yan, Zhang, Xiao, Tjosvold, Dean
Format Journal Article
LanguageEnglish
Published Chichester Blackwell Publishing Ltd 01.07.2013
John Wiley & Sons
Wiley Periodicals Inc
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Abstract Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion. This study develops the idea that the emotion regulation abilities of team members affect how they manage task and relationship conflict, both as individuals and as a team. Findings from a field study involving 39 teams support the argument that individuals skilled in emotion regulation can take advantage of task conflict to perform effectively and limit the negative impact of relationship conflict. Groups that have individuals highly skilled in emotion regulation were also found to make good use of team conflict. Results suggest that emotion regulation skills contribute to the effective management of task conflict and relationship conflict at both individual and group levels.
AbstractList Summary Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion. This study develops the idea that the emotion regulation abilities of team members affect how they manage task and relationship conflict, both as individuals and as a team. Findings from a field study involving 39 teams support the argument that individuals skilled in emotion regulation can take advantage of task conflict to perform effectively and limit the negative impact of relationship conflict. Groups that have individuals highly skilled in emotion regulation were also found to make good use of team conflict. Results suggest that emotion regulation skills contribute to the effective management of task conflict and relationship conflict at both individual and group levels. Copyright © 2012 John Wiley & Sons, Ltd.
Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion. This study develops the idea that the emotion regulation abilities of team members affect how they manage task and relationship conflict, both as individuals and as a team. Findings from a field study involving 39 teams support the argument that individuals skilled in emotion regulation can take advantage of task conflict to perform effectively and limit the negative impact of relationship conflict. Groups that have individuals highly skilled in emotion regulation were also found to make good use of team conflict. Results suggest that emotion regulation skills contribute to the effective management of task conflict and relationship conflict at both individual and group levels. [PUBLICATION ABSTRACT]
Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion. This study develops the idea that the emotion regulation abilities of team members affect how they manage task and relationship conflict, both as individuals and as a team. Findings from a field study involving 39 teams support the argument that individuals skilled in emotion regulation can take advantage of task conflict to perform effectively and limit the negative impact of relationship conflict. Groups that have individuals highly skilled in emotion regulation were also found to make good use of team conflict. Results suggest that emotion regulation skills contribute to the effective management of task conflict and relationship conflict at both individual and group levels. [Copyright John Wiley and Sons, Ltd.]
Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion. This study develops the idea that the emotion regulation abilities of team members affect how they manage task and relationship conflict, both as individuals and as a team. Findings from a field study involving 39 teams support the argument that individuals skilled in emotion regulation can take advantage of task conflict to perform effectively and limit the negative impact of relationship conflict. Groups that have individuals highly skilled in emotion regulation were also found to make good use of team conflict. Results suggest that emotion regulation skills contribute to the effective management of task conflict and relationship conflict at both individual and group levels.
Author Zhang, Xiao
Jiang, Jane Yan
Tjosvold, Dean
Author_xml – sequence: 1
  givenname: Jane Yan
  surname: Jiang
  fullname: Jiang, Jane Yan
  organization: Department of Management, School of Business, Nanjing University, Nanjing, China
– sequence: 2
  givenname: Xiao
  surname: Zhang
  fullname: Zhang, Xiao
  email: zhangxiao@nju.edu.cn
  organization: Department of Management, School of Business, Nanjing University, Nanjing, China
– sequence: 3
  givenname: Dean
  surname: Tjosvold
  fullname: Tjosvold, Dean
  organization: Lingnan University, Hong Kong, China
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1993; 7
1996; 39
2006; 31
2002; 19
1984; 69
1991; 12
1997; 42
2002; 12
2002; 13
2000; 85
2006; 36
2008; 39
1986; 39
1999; 44
1994; 24
1984; 29
1992; 14
1998; 83
1996; 70
1998; 41
2001; 44
2007; 32
1993; 4
2001; 86
1998; 47
2010; 21
2004; 75
1993; 78
2001
2000
2002; 45
2000; 53
2002; 88
1995; 21
1998a; 2
1987
1983
1982
1975; 8
2010; 3
2008; 61
1998; 12
1992; 3
2003; 88
1989
1988
2002; 39
2009; 22
1998; 29
1986; 93
1986; 51
2006; 51
2009; 20
1990; 36
1990; 37
1986; 99
1993; 44
1985; 7
1998
1997
2008
2007
1998b; 74
1992
1991
2002
2006; 2
2002; 28
1995; 40
1995; 80
2000; 78
2001; 4
1980; 1
2003; 25
1963
1998; 74
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2008; 81
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Snippet Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this conclusion....
Summary Although task conflict is widely believed to be beneficial whereas relationship conflict is destructive, evidence overall does not support this...
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SubjectTerms Cognitive psychology
collaboration
Commercial regulation
Conflict management
Emotion
emotion regulation
Emotional expression
Emotional intelligence
Emotional regulation
Emotional support
Group dynamics
Group performance
Industrial and organizational psychology
Organizational behavior
relationship conflict
Self control
Social conflict
Social psychology
Studies
Task conflict
Teams
Title Emotion regulation as a boundary condition of the relationship between team conflict and performance: A multi-level examination
URI https://api.istex.fr/ark:/67375/WNG-C55PWH7S-Q/fulltext.pdf
https://www.jstor.org/stable/23464068
https://onlinelibrary.wiley.com/doi/abs/10.1002%2Fjob.1834
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https://search.proquest.com/docview/1438667952
Volume 34
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