Contextual approach to understanding the socio-cultural function of a public library in Japan

• Published in: Performance measurement and metrics Vol. 12; no. 1; pp. 66 - 77
• Main Authors: Klopfer, Lisa, Nagata, Haruki
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Group Publishing Limited 01.01.2011
• Subjects: Bookstores; Collections; Communities; Competition; Cultural aspects; Educational materials; Evaluation; Funding; Japan; Libraries; Marketing; Museums; Performance measurement; Public libraries; Reference services; Rural areas; Social aspects; Users; Japan; Japan; Public libraries

Purpose - Despite a growth in demand that public libraries be accountable to citizen needs, basic research into the socio-cultural context in which libraries operate, particularly cross-culturally, is still needed. Durrance and Fisher have argued that libraries have too long relied on output measure...