Service modularity and architecture – an overview and research agenda

• Published in: International journal of operations & production management Vol. 37; no. 6; pp. 686 - 702
• Main Authors: Brax, Saara A, Bask, Anu, Hsuan, Juliana, Voss, Chris
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Publishing Limited 05.06.2017; Emerald Group Publishing Limited
• Subjects: Architectural engineering; Architecture; Automobile industry; Business; Business services; Construction; Customer services; Customization; Decomposition; Economics; Global economy; Innovations; Literature reviews; Manufacturing; Mapping; Modular design; Modularity; Modularization; Modules; Operations management; Production management; Searching; Seminars; Service industries; System theory; Services; Research agenda; Service architecture; Modularity; Service modularity

Purpose Services are highly important in a world economy which has increasingly become service driven. There is a growing need to better understand the possibilities for, and requirements of, designing modular service architectures. The purpose of this paper is to elaborate on the roots of the emerg...