TOWARDS AVOIDING THE HIDDEN TRAPS IN QFD DURING REQUIREMENTS ESTABLISHMENT

• Published in: Journal of systems science and systems engineering Vol. 24; no. 3; pp. 316 - 336
• Main Authors: Zhang, Xinwei, Tong, Shurong, Eres, Hakki, Wang, Keqin, Kossmann, Mario
• Format: Journal Article
• Language: English
• Published: Berlin/Heidelberg Springer Berlin Heidelberg 01.09.2015; Springer Nature B.V
• Subjects: Complexity; Customers; Economic Theory/Quantitative Economics/Mathematical Methods; Engineering; Operations Research/Decision Theory; QFD; Quality function deployment; 上下文; 系统层; 质量功能展开; 质量规格; 陷阱; 隐藏; 顾客需求; decision-making; value; QFD; requirements establishment

The Quality Function Deployment （QFD） is a useful and representative methodology to transform customer needs into different level of requirements in a system hierarchy. Simplifications that are based on assumptions are ubiquitous in the QFD, but these underlying assumptions possibly do not hold true...