Analyzing the Complexity of Performance Information Use: Experiments with Stakeholders to Disaggregate Dimensions of Performance, Data Sources, and Data Types

• Published in: Public administration review Vol. 78; no. 6; pp. 852 - 863
• Main Authors: Walker, Richard M., James, Oliver, Lee, M. Jin, Ho, Samuel M. Y.
• Format: Journal Article
• Language: English
• Published: Hoboken, USA Wiley Subscription Services, Inc 01.11.2018; American Society for Public Administration
• Subjects: Attitudes; Between-subjects design; Data; Effectiveness; Experiments; Interest groups; Public administration; Research Article; Secondary education; Services; Stakeholders; Waste management

This article addresses important questions about the complex construct of underlying performance information use: public service performance. A between-subjects experimental vignette methodology was implemented to answer questions about the effects of emphasizing different dimensions of performance...