A FIVE-YEAR STUDY OF UPWARD FEEDBACK: WHAT MANAGERS DO WITH THEIR RESULTS MATTERS

• Published in: Personnel psychology Vol. 52; no. 2; pp. 393 - 423
• Main Authors: WALKER, ALAN G., SMITHER, JAMES W.
• Format: Journal Article
• Language: English
• Published: Oxford, UK Blackwell Publishing Ltd 01.06.1999; Personnel Psychology, Inc
• Subjects: Accountability; Agreements; Feedback; Feedback (Response); Job Performance; Leaders; Longitudinal studies; Management reviews; Meta Analysis; Organizational behavior; Outcome Measures; Performance evaluation; Ratings & rankings; Regression analysis; Studies; Subordinates; Supervisors; United States > US

We present results for 252 target managers over 5 annual administrations of an upward feedback program (i.e., twice as long as any previous study in this area). We show that managers initially rated poor or moderate showed significant improvements in upward feedback ratings over the 5‐year period, a...