Can computers be teammates?

This study investigated the claim that humans will readily form team relationships with computers. Drawing from the group dynamic literature in human-human interactions, a laboratory experiment ( n=56) manipulated identity and interdependence to create team affiliation in a human-computer interactio...

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Bibliographic Details
Published inInternational journal of human-computer studies Vol. 45; no. 6; pp. 669 - 678
Main Authors Nass, Clifford, Fogg, B.J., Moon, Youngme
Format Journal Article
LanguageEnglish
Published London Elsevier Ltd 1996
Elsevier
Subjects
Online AccessGet full text
ISSN1071-5819
1095-9300
DOI10.1006/ijhc.1996.0073

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Abstract This study investigated the claim that humans will readily form team relationships with computers. Drawing from the group dynamic literature in human-human interactions, a laboratory experiment ( n=56) manipulated identity and interdependence to create team affiliation in a human-computer interaction. The data show that subjects who are told they are interdependent with the computer affiliate with the computer as a team. The data also show that the effects of being in a team with a computer are the same as the effects of being in a team with another human: subjects in the interdependence conditions perceived the computer to be more similar to themselves, saw themselves as more cooperative, were more open to influence from the computer, thought the information from the computer was of higher quality, found the information from the computer friendlier, and conformed more to the computer's information. Subjects in the identity conditions showed neither team affiliation nor the effects of team affiliation.
AbstractList This study investigated the claim that humans will readily form team relationships with computers. Drawing from the group dynamic literature in human-human interactions, a laboratory experiment (n identical with 56) manipulated identity and interdependence to create team affiliation in a human-computer interaction. The data show that subjects who are told they are interdependent with the computer affiliate with the computer as a team. The data also show that the effects of being in a team with a computer are the same as the effects of being in a team with another human: subjects in the interdependence conditions perceived the computer to be more similar to themselves, saw themselves as more cooperative, were more open to influence from the computer, thought the information from the computer was of higher quality, found the information from the computer friendlier, and conformed more to the computer's information. Subjects in the identity conditions showed neither team affiliation nor the effects of team affiliation.
Investigates the claim that humans will readily form team relationships with computers. Drawing from the group dynamic literature in human-human interactions, a laboratory experiment manipulated identify and interdependence to create team affiliation in a human computer interaction. The data show that subjects who are told they are interdependent with the computer affiliate with the computer as a team. The data also show that the effects of being in a team with a computer are the same as the effects of being in a team with another human: subjects in the interdependence conditions perceived the computer to be more similar to themselves, saw themselves as more cooperative, were more open to influence from the computer, thought the information from the computer was of higher quality, found the information from the computer friendlier, and conformed more to the computer's information. Subjects in the identity conditions showed neither team affiliation nor the effects of team affiliation. Original abstract-amended.
This study investigated the claim that humans will readily form team relationships with computers. Drawing from the group dynamic literature in human-human interactions, a laboratory experiment ( n=56) manipulated identity and interdependence to create team affiliation in a human-computer interaction. The data show that subjects who are told they are interdependent with the computer affiliate with the computer as a team. The data also show that the effects of being in a team with a computer are the same as the effects of being in a team with another human: subjects in the interdependence conditions perceived the computer to be more similar to themselves, saw themselves as more cooperative, were more open to influence from the computer, thought the information from the computer was of higher quality, found the information from the computer friendlier, and conformed more to the computer's information. Subjects in the identity conditions showed neither team affiliation nor the effects of team affiliation.
Author Nass, Clifford
Moon, Youngme
Fogg, B.J.
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  givenname: Youngme
  surname: Moon
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Issue 6
Keywords Man machine dialogue
Perception
Man machine relation
Information technology
Cooperation
Language English
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PublicationTitle International journal of human-computer studies
PublicationYear 1996
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Snippet This study investigated the claim that humans will readily form team relationships with computers. Drawing from the group dynamic literature in human-human...
Investigates the claim that humans will readily form team relationships with computers. Drawing from the group dynamic literature in human-human interactions,...
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SubjectTerms Applied sciences
Biological and medical sciences
Computer science; control theory; systems
Computer systems and distributed systems. User interface
Exact sciences and technology
Fundamental and applied biological sciences. Psychology
Human-computer interaction
Office automation, teleprocessing
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Social interactions. Communication. Group processes
Social psychology
Software
Teamwork
Title Can computers be teammates?
URI https://dx.doi.org/10.1006/ijhc.1996.0073
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