Design model for the cost calculation of product-service systems in single and small series production

Due to increasingly specific customer requirements, complex value-added processes and services characterize the single and small series production. A low degree of automation and insufficient knowledge management complicate the efficient accomplishment of projects, especially for the transparent cal...

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Published inProcedia CIRP Vol. 84; pp. 296 - 301
Main Authors Schuh, Günther, Kelzenberg, Christoph, Wiese, Jan
Format Journal Article
LanguageEnglish
Published Elsevier B.V 2019
Subjects
Calculation of Product-service systems
Die Making Industry
Information
Knowledge Management
Calculation of Product-service systems
Information
Knowledge Management
Die Making Industry
Tool
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Abstract Due to increasingly specific customer requirements, complex value-added processes and services characterize the single and small series production. A low degree of automation and insufficient knowledge management complicate the efficient accomplishment of projects, especially for the transparent calculation of new offers and change requests. The dissemination of product-service systems causes the additional challenge of calculating intangible services accurately. Innovative information and communication technologies (ICT) offer new potential for effective and efficient design of the calculation process. The availability of data along the entire product lifecycle, especially during the design phase, increases the transparency and allows the identification of interdependencies as well as prognosis possibilities. However, current calculation models only insufficiently consider the use of ICT. The solution presented in this paper considers the development of a design model for the holistic calculation of product-service systems in single and small series production that integrates and processes all cost-relevant data, both internally and externally. In order to filter important information, it includes the usage of suitable data analysis and enables a continuous learning process as well as sustainable knowledge management along the entire calculation process.
AbstractList Due to increasingly specific customer requirements, complex value-added processes and services characterize the single and small series production. A low degree of automation and insufficient knowledge management complicate the efficient accomplishment of projects, especially for the transparent calculation of new offers and change requests. The dissemination of product-service systems causes the additional challenge of calculating intangible services accurately. Innovative information and communication technologies (ICT) offer new potential for effective and efficient design of the calculation process. The availability of data along the entire product lifecycle, especially during the design phase, increases the transparency and allows the identification of interdependencies as well as prognosis possibilities. However, current calculation models only insufficiently consider the use of ICT. The solution presented in this paper considers the development of a design model for the holistic calculation of product-service systems in single and small series production that integrates and processes all cost-relevant data, both internally and externally. In order to filter important information, it includes the usage of suitable data analysis and enables a continuous learning process as well as sustainable knowledge management along the entire calculation process.
Author Schuh, Günther
Wiese, Jan
Kelzenberg, Christoph
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Keywords Calculation of Product-service systems
Information
Knowledge Management
Die Making Industry
Tool
Language English
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SubjectTerms Calculation of Product-service systems
Die Making Industry
Information
Knowledge Management
Title Design model for the cost calculation of product-service systems in single and small series production
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