A strategic case for e-adoption in healthcare supply chains

A growing body of literature suggests that greater benefits of e-business will be obtained when e-business is integrated throughout a supply chain. However, organizations are still cautious in adopting e-business technologies. This paper examines whether a strategic case for e-commerce can be recogn...

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Bibliographic Details
Published inInternational journal of information management Vol. 26; no. 4; pp. 290 - 301
Main Authors Zheng, Jurong, Bakker, Elmer, Knight, Louise, Gilhespy, Heather, Harland, Christine, Walker, Helen
Format Journal Article
LanguageEnglish
Published Oxford Elsevier Ltd 01.08.2006
Elsevier
Elsevier Science Ltd
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Summary:A growing body of literature suggests that greater benefits of e-business will be obtained when e-business is integrated throughout a supply chain. However, organizations are still cautious in adopting e-business technologies. This paper examines whether a strategic case for e-commerce can be recognised and the factors that influence e-adoption, using e-business development models, a contingency approach and a stakeholder approach. The paper explores the link of e-commerce with strategy and the potential strategic benefits, risks and problems. This paper analysed e-adoption in four diverse healthcare supply chains in the context of the English National Health Service (NHS). The fieldwork showed there is of limited use of e- in supply chains; there are key problems associated with perceived benefits and costs by different actors both within organisations and within the chain. The paper proposes a framework to link the case for e-commerce with the achievement of strategic objectives across three inter-related domains—health, supply and business.
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ISSN:0268-4012
1873-4707
DOI:10.1016/j.ijinfomgt.2006.03.010