Comparative Analysis of Accuracy, Readability, Sentiment, and Actionability: Artificial Intelligence Chatbots (ChatGPT and Google Gemini) versus Traditional Patient Information Leaflets for Local Anesthesia in Eye Surgery

• Published in: British and Irish orthoptic journal Vol. 20; no. 1; pp. 183 - 192
• Main Authors: Gondode, Prakash, Duggal, Sakshi, Garg, Neha, Lohakare, Pooja, Jakhar, Jubin, Bharti, Swati, Dewangan, Shraddha
• Format: Journal Article
• Language: English
• Published: England Ubiquity Press Ltd 2024; Ubiquity Press; White Rose University Press
• Subjects: Accuracy; Age groups; ai artificial intelligence; Analysis; Anesthesia; Artificial intelligence; cataract; Caterers and catering; Chatbots; Comparative analysis; Computational linguistics; Confidentiality; Empowerment; Eye; Eye surgery; Human subjects; Information services; Language; Language processing; Large language models; Local anesthesia; local anesthetic; Medical advice systems; Natural language; Natural language interfaces; Online information services; Online services; Patient education; patient education handout; Professional ethics; Professionals; Readability; Sentiment analysis; Surgery; Surgical outcomes; Variance analysis; Local anesthetic; Cataract; AI Artificial Intelligence; Readability; Patient education handout

Eye surgeries often evoke strong negative emotions in patients, including fear and anxiety. Patient education material plays a crucial role in informing and empowering individuals. Traditional sources of medical information may not effectively address individual patient concerns or cater to varying...