APA (7th ed.) Citation

Gong, T., & Yi, Y. (2021). A review of customer citizenship behaviors in the service context. The Service industries journal, 41(3-4), 169-199. https://doi.org/10.1080/02642069.2019.1680641

Chicago Style (17th ed.) Citation

Gong, Taeshik, and Youjae Yi. "A Review of Customer Citizenship Behaviors in the Service Context." The Service Industries Journal 41, no. 3-4 (2021): 169-199. https://doi.org/10.1080/02642069.2019.1680641.

MLA (9th ed.) Citation

Gong, Taeshik, and Youjae Yi. "A Review of Customer Citizenship Behaviors in the Service Context." The Service Industries Journal, vol. 41, no. 3-4, 2021, pp. 169-199, https://doi.org/10.1080/02642069.2019.1680641.