The Determinants of Customer Intentions to Use Fintech Services in a Commercial Chinese Bank - Liu, Xiaoxiao; Chau, Ka Yin; Liu, Xiaoyun; Huang, Fei (Journal of business-to-business marketing, 2023)
Keywords: bank image; Bank technology; Commercial banks; Fintech-based mobile banking; information system success model; intention to use; Mobile commerce; perceived risk; Quality of service; User satisfaction; China