Understanding the Continuance Intention to Use Chatbot Services - Kim, Jeeyeon; Li, Yiling; Choi, Jeonghye (Asia Marketing Journal (Online), 2023)
Keywords: chatbotservices; continuanceintentionto use; informationquality; interactionquality; theoryofplannedbehavior; 경영학; Chatbot services; Continuance intention to use; Information quality; Theory of planned behavior; Interaction quality