The Effect of Robot Attentional Behaviors on User Perceptions and Behaviors in a Simulated Health Care Interaction: Randomized Controlled Trial

• Published in: Journal of medical Internet research Vol. 21; no. 10; p. e13667
• Main Authors: Johanson, Deborah L, Ahn, Ho Seok, MacDonald, Bruce A, Ahn, Byeong Kyu, Lim, JongYoon, Hwang, Euijun, Sutherland, Craig J, Broadbent, Elizabeth
• Format: Journal Article
• Language: English
• Published: Canada Gunther Eysenbach MD MPH, Associate Professor 04.10.2019; JMIR Publications
• Subjects: Attention; Behavior; Behavior change; Behavior modification; Clinical trials; Empathy; Health behavior; Health care; Health services; Medicine; Mental health services; Nonverbal communication; Original Paper; Patient satisfaction; Perceptions; Pitch; Robotics; Robots; Self disclosure; Self report; Social behavior; Social interaction; Verbal communication; robotics; social interaction; engagement; health care robotics; social intelligence

For robots to be effectively used in health applications, they need to display appropriate social behaviors. A fundamental requirement in all social interactions is the ability to engage, maintain, and demonstrate attention. Attentional behaviors include leaning forward, self-disclosure, and changes...