An analysis of the subjective strain perceived by parcel-deliverers
The aim of the present investigation was to determine the level of strain perceived by drivers employed by a parcel-delivery company. A total of ten activities which are typical for the work sequence were the first derived from a task analysis. The subjectively perceived levels of strain associated...
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| Published in | International journal of industrial ergonomics Vol. 13; no. 1; pp. 15 - 23 |
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| Main Authors | , , |
| Format | Journal Article |
| Language | English |
| Published |
Elsevier B.V
1994
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| Subjects | |
| Online Access | Get full text |
| ISSN | 0169-8141 1872-8219 |
| DOI | 10.1016/0169-8141(94)90060-4 |
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| Abstract | The aim of the present investigation was to determine the level of strain perceived by drivers employed by a parcel-delivery company. A total of ten activities which are typical for the work sequence were the first derived from a task analysis. The subjectively perceived levels of strain associated with the 10 activities were then determined using the method of paired comparisons. 18 experienced parcel-deliverers took part in the investigation. After an analysis of the judgement consistency and the level of concordance among the judges, both of which produced satisfactory results, the 10 activities were scaled unidimensionally. The calculated strain-related scale values are presented and work-design measures are discussed. |
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| AbstractList | The aim of the present investigation was to determine the level of strain perceived by drivers employed by a parcel-delivery company. A total of ten activities which are typical for the work sequence were first derived from a task analysis. The subjectively perceived levels of strain associated with the 10 activities were then determined using the method of paired comparisons. 18 experienced parcel-deliverers took part in the investigation. After an analysis of the judgement consistency and the level of concordance among the judges, both of which produced satisfactory results, the 10 activities were scaled unidimensionally. The calculated strain-related scale values are presented and work-design measures are discussed. The aim of the present investigation was to determine the level of strain perceived by drivers employed by a parcel-delivery company. A total of ten activities which are typical for the work sequence were the first derived from a task analysis. The subjectively perceived levels of strain associated with the 10 activities were then determined using the method of paired comparisons. 18 experienced parcel-deliverers took part in the investigation. After an analysis of the judgement consistency and the level of concordance among the judges, both of which produced satisfactory results, the 10 activities were scaled unidimensionally. The calculated strain-related scale values are presented and work-design measures are discussed. |
| Author | Ge, Shuangsheng Hertting-Thomasius, Rainer Schütte, Martin |
| Author_xml | – sequence: 1 givenname: Martin surname: Schütte fullname: Schütte, Martin organization: Institute for Occupational Health, University of Dortmund, Department of Ergonomics, Ardeystrasse 67, W-4600 Dortmund 1, Germany – sequence: 2 givenname: Shuangsheng surname: Ge fullname: Ge, Shuangsheng organization: Institute for Occupational Health, University of Dortmund, Department of Ergonomics, Ardeystrasse 67, W-4600 Dortmund 1, Germany – sequence: 3 givenname: Rainer surname: Hertting-Thomasius fullname: Hertting-Thomasius, Rainer organization: Technical University of Berlin, Institute for Work-Science, Ernst-Reuter-Platz 10, W-1000 Berlin 10, Germany |
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| Cites_doi | 10.1080/00140138508963238 10.1037/h0070754 10.1037/h0070288 10.2307/2087442 10.1093/biomet/31.3-4.324 10.1007/BF02289008 |
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| Issue | 1 |
| Keywords | Activities Paired comparison Parcel service Perception of strain |
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Konzepte und Theorie [Strain and load at work - Concepts and theories] – start-page: 391 year: 1981 ident: 10.1016/0169-8141(94)90060-4_BIB43 article-title: Stress in arbeitspsychologischer Sicht[Stress from the viewpoint of occupational psychology] – volume: 4 start-page: 110 year: 1973 ident: 10.1016/0169-8141(94)90060-4_BIB13 article-title: Entwicklung eines mehrdimensionalen Stimmungsfragebogens (MSF) publication-title: Gruppendynamik – year: 1975 ident: 10.1016/0169-8141(94)90060-4_BIB18 – year: 1980 ident: 10.1016/0169-8141(94)90060-4_BIB11 – year: 1969 ident: 10.1016/0169-8141(94)90060-4_BIB22 – year: 1986 ident: 10.1016/0169-8141(94)90060-4_BIB26 – start-page: 5 year: 1983 ident: 10.1016/0169-8141(94)90060-4_BIB32 article-title: Formen menschlicher Arbeit [Types of human work] – volume: 23 start-page: 43 year: 1977 ident: 10.1016/0169-8141(94)90060-4_BIB12 article-title: Adjektiv-Skalen zur Einschätzung der Stimmung (SES) publication-title: Diagnostica – volume: 16 start-page: 195 year: 1969 ident: 10.1016/0169-8141(94)90060-4_BIB2 article-title: Einige praktische Konsequenzen aus der Aktivierungstheorie publication-title: Zeitschrift für experimentelle und angewandte Psychologie – year: 1974 ident: 10.1016/0169-8141(94)90060-4_BIB24 article-title: A semantic analysis of workload – year: 1978 ident: 10.1016/0169-8141(94)90060-4_BIB16 – volume: 25 start-page: 375 year: 1934 ident: 10.1016/0169-8141(94)90060-4_BIB34 article-title: Optimum orders for the presentation of pairs in the method of paired comparisons publication-title: Journal of Educational Psychology doi: 10.1037/h0070754 – volume: 35 start-page: 260 year: 1989 ident: 10.1016/0169-8141(94)90060-4_BIB38 article-title: Beanspruchungsbezogene Skalierung von Tätigkeitsabschnitten bei der Textkorrektur mit einem Editor [Strain-related scaling of activity sections in text correction using an editor] publication-title: Diagnostic – volume: 14 start-page: 18 year: 1970 ident: 10.1016/0169-8141(94)90060-4_BIB3 article-title: Stimmung: Dimensionierte Messung, Situations- und Persönlichkeitsabhängigkeit publication-title: Psychologie und Praxis – volume: 115 start-page: 1 year: 1963 ident: 10.1016/0169-8141(94)90060-4_BIB19 article-title: Untersuchungen zur Erfassung von Graden der psychischen Beanspruchung an Hand der Selbstbeurteilung publication-title: Archiv für die gesamte Psychologie – start-page: 167 year: 1980 ident: 10.1016/0169-8141(94)90060-4_BIB28 article-title: Aur Artefaktproblemtik in der Arbeits-und Betriebspsychologie [On the problems of artefacts in occupational psychology] – volume: 34 start-page: 273 year: 1927 ident: 10.1016/0169-8141(94)90060-4_BIB41 article-title: A law of comparative judgement publication-title: Psychological Review doi: 10.1037/h0070288 – year: 1985 ident: 10.1016/0169-8141(94)90060-4_BIB4 – start-page: 81 year: 1976 ident: 10.1016/0169-8141(94)90060-4_BIB29 article-title: Die Eigenzustandsskala (EZ-Skala) - Ein Verfahren zur hierarchisch-mehrimensionalen Befind-lichkeits-skalierung [The characteristic-state scale - A method for the hierarchial-multidimensional scaling of the personal state] – ident: 10.1016/0169-8141(94)90060-4_BIB7 – volume: 32 start-page: 188 year: 1988 ident: 10.1016/0169-8141(94)90060-4_BIB37 article-title: Zur Modifikation des Belastungsverlauftests(BLV) [Towards a modification of the load course test] publication-title: Zietschrift für Arbeits- und Organisationspsychologie – year: 1990 ident: 10.1016/0169-8141(94)90060-4_BIB39 – year: 1991 ident: 10.1016/0169-8141(94)90060-4_BIB1 – volume: 18 start-page: 564 year: 1953 ident: 10.1016/0169-8141(94)90060-4_BIB14 article-title: A note on inconsistency in paired comparison judgments publication-title: American Sociological Review doi: 10.2307/2087442 – year: 1988 ident: 10.1016/0169-8141(94)90060-4_BIB31 – volume: 31 start-page: 324 year: 1940 ident: 10.1016/0169-8141(94)90060-4_BIB17 article-title: On the method of paired comparisons publication-title: Biometrika doi: 10.1093/biomet/31.3-4.324 – volume: Band 2 year: 1978 ident: 10.1016/0169-8141(94)90060-4_BIB23 – year: 1986 ident: 10.1016/0169-8141(94)90060-4_BIB30 article-title: Workload assessment methodology – year: 1958 ident: 10.1016/0169-8141(94)90060-4_BIB42 – volume: 40 start-page: 83 year: 1986 ident: 10.1016/0169-8141(94)90060-4_BIB36 article-title: Zusammenstellung von Verfahren zur Ermittlung des subjektiven Beansprichungserlebens bei informatorischer Belastung [Compilation of methods for the determination of the subjective experience of strain in the case of informational load] publication-title: Zeitschrift für Arbeitswissenschaft – volume: 23 start-page: 95 year: 1958 ident: 10.1016/0169-8141(94)90060-4_BIB10 article-title: Reliability for the law of comparative judgement publication-title: Psychometrika doi: 10.1007/BF02289008 – year: 1986 ident: 10.1016/0169-8141(94)90060-4_BIB8 article-title: Workload — An examination of the concept – ident: 10.1016/0169-8141(94)90060-4_BIB15 |
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| Snippet | The aim of the present investigation was to determine the level of strain perceived by drivers employed by a parcel-delivery company. A total of ten activities... |
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| SubjectTerms | Activities Paired comparison Parcel service Perception of strain |
| Title | An analysis of the subjective strain perceived by parcel-deliverers |
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