Why do users override alerts? Utilizing large language model to summarize comments and optimize clinical decision support

• Published in: Journal of the American Medical Informatics Association : JAMIA Vol. 31; no. 6; pp. 1388 - 1396
• Main Authors: Liu, Siru, McCoy, Allison B, Wright, Aileen P, Nelson, Scott D, Huang, Sean S, Ahmad, Hasan B, Carro, Sabrina E, Franklin, Jacob, Brogan, James, Wright, Adam
• Format: Journal Article
• Language: English
• Published: England Oxford University Press 20.05.2024
• Subjects: Artificial Intelligence; Decision Support Systems, Clinical; Electronic Health Records; Humans; Medical Order Entry Systems; Natural Language Processing; Research and Applications; alert fatigue; large language model; clinical decision support; health personnel

To evaluate the capability of using generative artificial intelligence (AI) in summarizing alert comments and to determine if the AI-generated summary could be used to improve clinical decision support (CDS) alerts. We extracted user comments to alerts generated from September 1, 2022 to September 1...