A methodology for generating feedback in the construction industry

• Published in: The learning organization Vol. 5; no. 3; pp. 121 - 127
• Main Authors: Scott, Steve, Harris, Richard
• Format: Journal Article
• Language: English
• Published: Bradford MCB UP Ltd 01.08.1998; Emerald Group Publishing Limited
• Subjects: Academic Achievement; Business process reengineering; Civil Engineering; Construction Industry; Contractors; Corporate culture; Design; Designers; Engineers; Feasibility studies; Feedback; First Aid; Foreign Countries; Learning; Learning Organizations; Learning Strategies; Organizational Culture; Organizational Development; Organizational learning; Private Sector; Project management; Projects; Qualifications; Reengineering; Studies; United Kingdom; United Kingdom; United Kingdom > UK; Learning; Projects; Feedback; Re-engineering; Construction industry
• ISSN: 0969-6474; 1758-7905
• DOI: 10.1108/09696479810223392

Project-based industries, like the construction industry, are probably the most in need of a learning culture and yet may be least open to such philosophies. The paper gives a brief overview of the UK construction industry and then reports on a survey of attempts to engender learning which shows a clear recognition of a wish to learn from experience of the construction organisations studied, but also shows that the systems already in place are mostly informal and unstructured. A systematic procedure which will allow designers to gain effective feedback on their work is described which it is argued could be adopted for most project-based industries.