A production queueing-inventory system with two-customer and a server subject to breakdown

A queueing-inventory system where the server is subject to breakdown is examined. The products in inventory are provided by production. Two different types of customers are considered. Each customer type arrives in the system according to a Poisson process with different parameters. There is only on...

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Published inAnnals of operations research Vol. 331; no. 2; pp. 1089 - 1117
Main Authors Kocer, Umay Uzunoglu, Ozkar, Serife
Format Journal Article
LanguageEnglish
Published New York Springer US 01.12.2023
Springer
Springer Nature B.V
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Abstract A queueing-inventory system where the server is subject to breakdown is examined. The products in inventory are provided by production. Two different types of customers are considered. Each customer type arrives in the system according to a Poisson process with different parameters. There is only one server and the service time follows an exponential distribution. Service may be interrupted randomly due to breakdowns. There may be minor or major breakdowns and after the recovery process, the priority customer class gets service first. The described system is formulated as a level-dependent quasi-birth-death process (LDQBD). The stationarity condition is provided and the steady-state probabilities are calculated. A comprehensive numerical study is presented that examines the sensitivity of the performance measures to the change of system parameters and also investigates the optimal inventory policy according to the considered cost function.
AbstractList A queueing-inventory system where the server is subject to breakdown is examined. The products in inventory are provided by production. Two different types of customers are considered. Each customer type arrives in the system according to a Poisson process with different parameters. There is only one server and the service time follows an exponential distribution. Service may be interrupted randomly due to breakdowns. There may be minor or major breakdowns and after the recovery process, the priority customer class gets service first. The described system is formulated as a level-dependent quasi-birth-death process (LDQBD). The stationarity condition is provided and the steady-state probabilities are calculated. A comprehensive numerical study is presented that examines the sensitivity of the performance measures to the change of system parameters and also investigates the optimal inventory policy according to the considered cost function.
Audience Academic
Author Ozkar, Serife
Kocer, Umay Uzunoglu
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  organization: Department of International Trade and Logistics, Balikesir University
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crossref_primary_10_1007_s10479_023_05659_x
crossref_primary_10_1109_ACCESS_2024_3446965
crossref_primary_10_1016_j_apm_2024_01_018
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Bright-Taylor algorithm
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Queueing-inventory
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Snippet A queueing-inventory system where the server is subject to breakdown is examined. The products in inventory are provided by production. Two different types of...
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SubjectTerms Breakdown
Business and Management
Combinatorics
Cost function
Customer services
Customers
Inventory control
Inventory management
Markov processes
Operations research
Operations Research/Decision Theory
Original Research
Parameter sensitivity
Probability
Probability distribution
Probability distribution functions
Queuing theory
Random variables
Theory of Computation
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Title A production queueing-inventory system with two-customer and a server subject to breakdown
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