E-health system characteristics, medical performance and healthcare quality at UNRWA-Palestine health centers

• Published in: Journal of enterprise information management Vol. 34; no. 4; pp. 1004 - 1036
• Main Authors: Dahleez, Khalid Abed, Bader, Imad, Aboramadan, Mohammed
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Publishing Limited 15.07.2021; Emerald Group Publishing Limited
• Subjects: Acceptance; Computerized physician order entry; Data collection; Developing countries; Efficiency; Electronic health records; Enterprise resource planning; Error detection; Health care facilities; Health care industry; Health facilities; Health services; Information systems; LDCs; Medical personnel; Medical research; Medical technology; Multivariate statistical analysis; Patient safety; Physician patient relationships; Queuing theory; Success; Technology Acceptance Model; Technology utilization; User satisfaction; Middle East; Health information system; UNRWA; E-Health systems; Doctor–patient relationships; Healthcare quality; Palestine
• ISSN: 1741-0398; 1758-7409
• DOI: 10.1108/JEIM-01-2019-0023

PurposeThis study aims to investigate how e-health system characteristics (information quality, system quality, perceived ease of use, perceived usefulness) contribute to the enhancement of medical staff performance, patient care, and doctor–patient relationships at UNRWA-Gaza healthcare centers. It...