The impact of context-aware fisheye models on understanding business processes: An empirical study of data flow diagrams - Turetken, Ozgur; Schuff, David (Information & management, 2007)
Keywords: ANOVA; Business process redesign; End users; End-user computing; Exact sciences and technology; Information and communication sciences; Information management; Information processing; Information retrieval systems. Information and document management system; Information science. Documentation; Information visualization; Interfaces. Software; Laboratory experiments; Process improvement; Process modeling; Sciences and techniques of general use; Studies; Theory verification; User interface; Information visualization; Process modeling; User interface; ANOVA; Process improvement; End-user computing; Theory verification; Laboratory experiments; Business process redesign; Information representation; Context aware; Fisheye view; Variance analysis; Diagram; Data flow; Business process