Competence and capability in quality in the high-tech sector: an international comparison

• Published in: International journal of operations & production management Vol. 34; no. 9; pp. 1184 - 1209
• Main Author: Power, Damien J
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Group Publishing Limited 26.08.2014
• Subjects: China; Competition; Construction; Construction costs; Economic development; Economics; Emerging markets; Financing; Human; Industrial plants; Industrialized nations; Infrastructure; Innovations; Investment; Management methods; Management science & operations; Manufacturers; Manufacturing; Operations management; Operations/process management; Production management; Quality management; Resource management; Strategic management; Studies; Theory; China; Capabilities; Global operations management; Quality management

Purpose – The purpose of this paper is to compare Chinese high-tech firms with other international firms in terms of quality capability and competence. Design/methodology/approach – This study uses data from the GMRG fourth round survey and provides a method for differentiating and empirically measu...