Anticipating the benefits of proposed information systems

• Published in: Journal of information technology Vol. 10; no. 3; pp. 159 - 169
• Main Authors: LEDERER, A. L, RAJESH MIRANI
• Format: Journal Article
• Language: English
• Published: Oxford Taylor & Francis 01.09.1995; Sage Publications Ltd
• Subjects: Benefits; Business management; Chief information officers; Computer applications; Cost control; Exact sciences and technology; Information and communication sciences; Information economics. Information policy; Information science. Documentation; Information systems; Library and information science. General aspects; Management decisions; Planning; Sciences and techniques of general use; Management science; Advantage; Methodology; Information system; Use; Anticipation; Profit; Firm management; Implementation; General study
• ISSN: 0268-3962; 1466-4437
• DOI: 10.1057/jit.1995.20

The assessment of the anticipated benefits of new information systems (IS) is important to IS planning. A study of the anticipated benefits of 178 projects as seen by IS managers and analysts revealed nine benefit factors. Business redesign emerged as the most important benefit. Some benefits are much more highly quantified than others. Organizations planned to spend more on projects whose top benefit was workforce reduction. Researchers can use these findings to study why and how organizations achieve the benefits of some proposals. Chief information officers can use them to help deliver new systems that better meet top management's expectations. [PUBLICATION ABSTRACT]