Lakshmi, K., & Ramanath, K. (2014). A matrix geometric approach to the M/M/1 two-phase multi optional retrial queue with Bernoulli feedback, impatient customers and a server subject to breakdown and repair. Opsearch, 51(1), 36-49. https://doi.org/10.1007/s12597-013-0131-8
Chicago Style (17th ed.) CitationLakshmi, K., and Kasturi Ramanath. "A Matrix Geometric Approach to the M/M/1 Two-phase Multi Optional Retrial Queue with Bernoulli Feedback, Impatient Customers and a Server Subject to Breakdown and Repair." Opsearch 51, no. 1 (2014): 36-49. https://doi.org/10.1007/s12597-013-0131-8.
MLA (9th ed.) CitationLakshmi, K., and Kasturi Ramanath. "A Matrix Geometric Approach to the M/M/1 Two-phase Multi Optional Retrial Queue with Bernoulli Feedback, Impatient Customers and a Server Subject to Breakdown and Repair." Opsearch, vol. 51, no. 1, 2014, pp. 36-49, https://doi.org/10.1007/s12597-013-0131-8.