Towards Quality Systems Development in NSW Public Schools
While the notion of "quality systems" is firmly established in many public and private sectors, this approach to quality management is only beginning to emerge in schools. After an initial discussion of the notion "systems thinking" and "quality systems," this article s...
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Published in | School effectiveness and school improvement Vol. 13; no. 2; pp. 201 - 223 |
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Main Author | |
Format | Journal Article |
Language | English |
Published |
Taylor & Francis Group
01.06.2002
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Subjects | |
Online Access | Get full text |
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Abstract | While the notion of "quality systems" is firmly established in many public and private sectors, this approach to quality management is only beginning to emerge in schools. After an initial discussion of the notion "systems thinking" and "quality systems," this article suggests a model for the essential criteria for quality systems in schools. This model is then utilised to evaluate 3 widely accepted approaches to quality management within Australia for their applicability to the school situation - ISO 9001/4 2000, Investors in People and the Australian Business Excellence Framework. While it is suggested that all 3 approaches could have some relevance to quality systems development in schools, the unique culture of schools would present significant challenges to their utilisation. |
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AbstractList | While the notion of "quality systems" is firmly established in many public and private sectors, this approach to quality management is only beginning to emerge in schools. After an initial discussion of the notion "systems thinking" and "quality systems," this article suggests a model for the essential criteria for quality systems in schools. This model is then utilised to evaluate 3 widely accepted approaches to quality management within Australia for their applicability to the school situation - ISO 9001/4 2000, Investors in People and the Australian Business Excellence Framework. While it is suggested that all 3 approaches could have some relevance to quality systems development in schools, the unique culture of schools would present significant challenges to their utilisation. Discusses the nature of quality systems, including quality systems in education and schools; describes three criteria for the development of quality systems in New South Wales public schools; examines three approaches to quality system development and their relevance to New South Wales schools: The International Standards Organization, Investors in the People, and the Australian Business Excellence Framework. (Contains 65 references.) While the notion of 'quality systems' is firmly established in many public and private sectors, this approach to quality management is only beginning to emerge in schools. After an initial discussion of the notion 'systems thinking' and 'quality systems', this article suggests a model for the essential criteria for quality systems in schools. This model is then utilised to evaluate 3 widely accepted approaches to quality management within Australia for their applicability to the school situation - ISO 9001/4 2000, Investors in People and the Australian Business Excellence Framework. While it is suggested that all 3 approaches could have some relevance to quality systems development in schools, the unique culture of schools would present significant challenges to their utilisation. [Author abstract] |
Author | Berry, Geoff |
AuthorAffiliation | University of Western Sydney. School of Social Ecology NSW Adult Migrant English Service. Quality Assurance, Report and Education University of Western Sydney. School of Lifelong Learning |
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Notes | Refereed article. Includes bibliographical references. School Effectiveness and School Improvement; v.13 n.2 p.201-223; June 2002 |
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Snippet | While the notion of "quality systems" is firmly established in many public and private sectors, this approach to quality management is only beginning to emerge... While the notion of 'quality systems' is firmly established in many public and private sectors, this approach to quality management is only beginning to emerge... Discusses the nature of quality systems, including quality systems in education and schools; describes three criteria for the development of quality systems in... |
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SubjectTerms | Australia (New South Wales) Australian Business Excellence Framework Educational administration Educational Quality Elementary Secondary Education Foreign Countries Government schools Institutional characteristics Investors in People (IiP) ISO 9001/4 Management Systems Primary secondary education Quality control Quality system School culture School effectiveness School systems Systems approach Systems Development |
Title | Towards Quality Systems Development in NSW Public Schools |
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