Investigating customer churn in banking: a machine learning approach and visualization app for data science and management - Singh, Pahul Preet; Anik, Fahim Islam; Senapati, Rahul; Sinha, Arnav; Sakib, Nazmus; Hossain, Eklas (Data science and management, 2024)
Keywords: Bank customer attrition; Churn prediction; Machine learning; Random forest; XGboost; Bank customer attrition; XGboost; Random forest; Churn prediction; Machine learning