Questionnaires to Measure Acceptability of Social Robots: A Critical Review
Understanding user perceptions is particularly important in developing social robots, which tend to have a high degree of interaction with humans. However, psychometric measures of robot acceptability have only recently started to become available. The present critical review outlines the psychometr...
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| Published in | Robotics (Basel) Vol. 8; no. 4; p. 88 |
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| Main Authors | , , , , |
| Format | Journal Article |
| Language | English |
| Published |
Basel
MDPI AG
01.12.2019
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| Subjects | |
| Online Access | Get full text |
| ISSN | 2218-6581 2218-6581 |
| DOI | 10.3390/robotics8040088 |
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| Abstract | Understanding user perceptions is particularly important in developing social robots, which tend to have a high degree of interaction with humans. However, psychometric measures of robot acceptability have only recently started to become available. The present critical review outlines the psychometrically validated questionnaires to measure social acceptability factors related to social robots. Using an iterative search strategy, articles were identified that reported on the development of such questionnaires as well as information about their psychometric properties. Six questionnaires were identified that provide researchers with options varying in length, content, and factor structure. Two of these questionnaires inquire about attitudes and anxieties related to robots, while two others capture a larger range of attitudes that extends to positive and neutral aspects as well. One of the questionnaires reviewed here was specific to inquiring about ethical issues related to the use of social robots for therapy with children with autism, and the last one was designed to provide an assessment of expectations of participants prior to interacting with a robot. Overall, the use of robot acceptability measures is still relatively new, and further psychometric work is necessary to provide confidence in the validity and reliability of these scales. |
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| AbstractList | Understanding user perceptions is particularly important in developing social robots, which tend to have a high degree of interaction with humans. However, psychometric measures of robot acceptability have only recently started to become available. The present critical review outlines the psychometrically validated questionnaires to measure social acceptability factors related to social robots. Using an iterative search strategy, articles were identified that reported on the development of such questionnaires as well as information about their psychometric properties. Six questionnaires were identified that provide researchers with options varying in length, content, and factor structure. Two of these questionnaires inquire about attitudes and anxieties related to robots, while two others capture a larger range of attitudes that extends to positive and neutral aspects as well. One of the questionnaires reviewed here was specific to inquiring about ethical issues related to the use of social robots for therapy with children with autism, and the last one was designed to provide an assessment of expectations of participants prior to interacting with a robot. Overall, the use of robot acceptability measures is still relatively new, and further psychometric work is necessary to provide confidence in the validity and reliability of these scales. |
| Author | Bharatharaj, Jaishankar Krägeloh, Christian U. Sasthan Kutty, Senthil Kumar Nirmala, Praveen Regunathan Huang, Loulin |
| Author_xml | – sequence: 1 givenname: Christian U. orcidid: 0000-0002-5277-7335 surname: Krägeloh fullname: Krägeloh, Christian U. – sequence: 2 givenname: Jaishankar orcidid: 0000-0002-7298-0736 surname: Bharatharaj fullname: Bharatharaj, Jaishankar – sequence: 3 givenname: Senthil Kumar orcidid: 0000-0002-8360-6168 surname: Sasthan Kutty fullname: Sasthan Kutty, Senthil Kumar – sequence: 4 givenname: Praveen Regunathan surname: Nirmala fullname: Nirmala, Praveen Regunathan – sequence: 5 givenname: Loulin surname: Huang fullname: Huang, Loulin |
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| Copyright | 2019 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/). Notwithstanding the ProQuest Terms and Conditions, you may use this content in accordance with the terms of the License. |
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| SubjectTerms | Acceptability Attitudes Autism critical review Ethical standards Perceptions Quantitative psychology Questionnaires Robotics Robots social acceptability social robots Teaching Technology Acceptance Model |
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| Title | Questionnaires to Measure Acceptability of Social Robots: A Critical Review |
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