Process Management Self-Efficacy: Scale Development and Validation
Managers, responsible for the work of others, are crucial for organizational success. A key function of managers is coordination and management of process(es) to ensure task completion (Bounty & Drucker-Godard in Human Relations , 72(3), 565-587, 2019 ; Mintzberg, 2009 ). Self-efficacy beliefs r...
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Published in | Journal of business and psychology Vol. 37; no. 2; pp. 339 - 352 |
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Main Authors | , |
Format | Journal Article |
Language | English |
Published |
New York
Springer US
01.04.2022
Springer Nature B.V |
Subjects | |
Online Access | Get full text |
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Summary: | Managers, responsible for the work of others, are crucial for organizational success. A key function of managers is coordination and management of process(es) to ensure task completion (Bounty & Drucker-Godard in
Human Relations
, 72(3), 565-587,
2019
; Mintzberg,
2009
). Self-efficacy beliefs related to process management are likely to predict how well an individual manages processes. Thus, process management self-efficacy beliefs are crucial to managerial performance and, consequently, to organizational success. The lack of a scale to measure process management self-efficacy is a significant oversight, which this study attempts to remedy. In study 1, using data from four separate samples, we developed a process management self-efficacy scale (PMSES). To provide preliminary evidence of construct validity, we conducted studies 2 and 3. Using data collected from managers, their supervisors, and co-workers, results of study 2 indicated that managers’ process management self-efficacy was related to task performance evaluated by their superiors and to contextual performance rated by their co-workers. In addition, process management self-efficacy predicted additional variance in task and contextual performance, beyond a measure of generalized self-efficacy. In study 3, managers’ process management self-efficacy beliefs were related to their subordinates’ performance. We discuss implications for theory, research, and practice. |
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ISSN: | 0889-3268 1573-353X |
DOI: | 10.1007/s10869-021-09749-0 |