The effects of psychological contract breach and organizational cynicism: not all social exchange violations are created equal

• Published in: Journal of organizational behavior Vol. 24; no. 5; pp. 627 - 647
• Main Authors: Johnson, Jonathan L., O'Leary-Kelly, Anne M.
• Format: Journal Article
• Language: English
• Published: Chichester, UK John Wiley & Sons, Ltd 01.08.2003; John Wiley & Sons; Wiley Periodicals Inc
• Subjects: Attitudes; Behavior; Breach of contract; Cognitive psychology; Contract breaches; Cynicism; Effects; Employee attitude; Employee-Employer relationships; Employees; Employers; Employment; Employment contracts; Exhaustion; Industrial and organizational psychology; Job satisfaction; Occupational psychology; Organizational behavior; Organizational commitment; Organizational psychology; Organizations; Perceptions; Psychological attitudes; Psychological contracts; Psychological research; Psychology; Social exchange; Social exchange theory; Social psychology; Studies; Violations; United Kingdom > UK

This research explored the differential effects on employees of two types of social exchange violations: those that generate perceptions of psychological contract breach and of organizational cynicism. We predicted that psychological contract breach and cynicism would result in differential outcomes...