Negotiating in the skies of Hong Kong: The efficacy of the Behavioral Influence Stairway Model (BISM) in suicidal crisis situations

• Published in: Aggression and violent behavior Vol. 48; pp. 230 - 239
• Main Authors: Vecchi, Gregory M., Wong, Gilbert K.H., Wong, Paul W.C., Markey, Mary Ann
• Format: Journal Article
• Language: English
• Published: Tarrytown Elsevier Ltd 01.09.2019; Elsevier Science Ltd
• Subjects: Action control; Active listening; Bargaining; Behavioral analysis; Behavioral Influence Stairway Model; Compliance; Coping; Credibility; Crises; Crisis; Crisis intervention; Crisis negotiation; Efficacy; Emotion labeling; Emotions; Empathy; Firearms; Hostage negotiation; Hostage negotiations; Influence; Jumping; Law enforcement agencies; Mirroring; Negotiation; Negotiations; Paraphrasing; Persuasion; Police; Police negotiation; Police tactics; Rapport; Social support; Suicide; Suicide intervention; Suicides & suicide attempts; Summarizing; Trust; Hong Kong China; China; Rapport; Summarizing; Active listening; Empathy; Suicide; Behavioral Influence Stairway Model; Trust; Persuasion; Crisis; Crisis negotiation; Mirroring; Emotion labeling; Police tactics; Behavioral analysis; Hostage negotiation; Police negotiation; Paraphrasing; Crisis intervention; Influence; Suicide intervention

Law enforcement agencies often deal with difficult, dangerous, and disordered individuals by applying the theory and practice of tactical negotiation, which is composed of a unique application of communication techniques aimed at obtaining voluntary compliance. Known as hostage or crisis negotiation...