“Nobody told me”: Communication Issues Affecting Australian Cardiothoracic Surgery Patients

• Published in: The Annals of thoracic surgery Vol. 108; no. 6; pp. 1801 - 1806
• Main Authors: Chan, Justin C.Y., Gupta, Aashray K., Stewart, Sasha, Babidge, Wendy, McCulloch, Glenn, Worthington, Michael G., Maddern, Guy J.
• Format: Journal Article
• Language: English
• Published: Netherlands Elsevier Inc 01.12.2019
• Subjects: Australia - epidemiology; Cardiac Surgical Procedures - mortality; Communication; Humans; Incidence; Interprofessional Relations; Medical Audit - methods; New Zealand - epidemiology; Patient Safety; Postoperative Complications - epidemiology; Quality of Health Care; Retrospective Studies; Surgeons; Survival Rate - trends; New Zealand; Australia

Failure of communication can have potentially severe results in cardiothoracic surgery. Previous literature regarding patient safety highlighted communication as a common area for improvement. This study utilized a qualitative approach to analyze a national mortality audit data set to identify and d...