Identified handover tools and techniques in high-risk domains: Using distributed situation awareness theory to inform current practices

•Nineteen handover tools/techniques (HTTs) were identified across high-risk domains.•Tools and techniques are discussed in light of domain-specific constraints.•An in depth overview of each strategy is provided.•Discussion of HTTs using the theory of Distributed Situation Awareness is provided. In h...

Full description

Saved in:
Bibliographic Details
Published inSafety science Vol. 118; pp. 915 - 924
Main Authors Clark, Jediah R., Stanton, Neville A., Revell, Kirsten M.A.
Format Journal Article
LanguageEnglish
Published Amsterdam Elsevier Ltd 01.10.2019
Elsevier BV
Subjects
Aviation
Communication
Continuity of care
Distributed situation awareness
Domains
Energy distribution
Handoff
Handover
Reviews
Risk
Risk factors
Safety management
Situational awareness
Standardization
Handover
Distributed situation awareness
Handoff
Communication
Online AccessGet full text

Cover

Abstract •Nineteen handover tools/techniques (HTTs) were identified across high-risk domains.•Tools and techniques are discussed in light of domain-specific constraints.•An in depth overview of each strategy is provided.•Discussion of HTTs using the theory of Distributed Situation Awareness is provided. In high-risk domains, poor shift handover has been identified as a key contributing factor in many incidents. This raises the question of: how can personnel collaborate effectively during shift changes? The vast majority of handover literature relates mainly to healthcare, aviation, energy generation and distribution domains. This review identified 19 distinct handover tools/techniques (HTTs) that domains employ to improve handover communication. The most prevalent HTT is standardisation in the form of a structured checklist, followed by the bidirectional exchange of information. This review assesses and summarises HTTs using ‘distributed situation awareness’ theory, and provides a comprehensive review on what is currently practised in high-risk domain handover, as well as a discussion around their potential contribution to raising distributed situation awareness.
AbstractList In high-risk domains, poor shift handover has been identified as a key contributing factor in many incidents. This raises the question of: how can personnel collaborate effectively during shift changes? The vast majority of handover literature relates mainly to healthcare, aviation, energy generation and distribution domains. This review identified 19 distinct handover tools/techniques (HTTs) that domains employ to improve handover communication. The most prevalent HTT is standardisation in the form of a structured checklist, followed by the bidirectional exchange of information. This review assesses and summarises HTTs using 'distributed situation awareness' theory, and provides a comprehensive review on what is currently practised in high-risk domain handover, as well as a discussion around their potential contribution to raising distributed situation awareness.
•Nineteen handover tools/techniques (HTTs) were identified across high-risk domains.•Tools and techniques are discussed in light of domain-specific constraints.•An in depth overview of each strategy is provided.•Discussion of HTTs using the theory of Distributed Situation Awareness is provided. In high-risk domains, poor shift handover has been identified as a key contributing factor in many incidents. This raises the question of: how can personnel collaborate effectively during shift changes? The vast majority of handover literature relates mainly to healthcare, aviation, energy generation and distribution domains. This review identified 19 distinct handover tools/techniques (HTTs) that domains employ to improve handover communication. The most prevalent HTT is standardisation in the form of a structured checklist, followed by the bidirectional exchange of information. This review assesses and summarises HTTs using ‘distributed situation awareness’ theory, and provides a comprehensive review on what is currently practised in high-risk domain handover, as well as a discussion around their potential contribution to raising distributed situation awareness.
Author Stanton, Neville A.
Revell, Kirsten M.A.
Clark, Jediah R.
Author_xml – sequence: 1
  givenname: Jediah R.
  surname: Clark
  fullname: Clark, Jediah R.
  email: jrc1g15@soton.ac.uk
– sequence: 2
  givenname: Neville A.
  surname: Stanton
  fullname: Stanton, Neville A.
– sequence: 3
  givenname: Kirsten M.A.
  surname: Revell
  fullname: Revell, Kirsten M.A.
BookMark eNp9kM1uFTEMhSNUJG4LL8AqEusZnEwzP4gNqvipVIkNXUeexNPxpTe5JJmiPgGvTa4ua1aW5XOO7e9SXIQYSIi3CloFqn-_b3N23GpQUwt9C133QuzUOEyNgmt9IXYwadMMpjOvxGXOewBQXa924s-tp1B4YfJyxeDjEyVZYnzMsnaykFsD_9ooSw5y5Ye1SZx_Sh8PyCF_kPeZw4P0nEvieSs1JXPZsHAMEn9jokA5y7JSTM81t6YsMR2k21IdFXlM6Ao7yq_FywUfM735V6_E_ZfPP26-NXffv97efLprXDfo0iwTKEQcR6JFO-f9jLNxfvIGwc3Gj9APAw7dMjvUhP2occDpWqOjuQ6X7kq8O-ceUzy9Vew-binUlVbrAQyMZjRVpc8ql2LOiRZ7THzA9GwV2BNwu7cn4PYE3EJvK_Bq-ng2Ub3_iSnZqqDgyHMiV6yP_D_7X1sLkPI
CitedBy_id crossref_primary_10_1016_j_apergo_2023_104152
crossref_primary_10_1016_j_ress_2020_107352
crossref_primary_10_1016_j_eswa_2021_116039
crossref_primary_10_1016_j_apergo_2021_103599
crossref_primary_10_3390_futuretransp1020020
crossref_primary_10_1016_j_trf_2019_10_005
crossref_primary_10_1016_j_apergo_2021_103594
crossref_primary_10_1016_j_ienj_2021_100997
crossref_primary_10_1111_jan_14537
crossref_primary_10_1002_hpm_3162
crossref_primary_10_1007_s10111_021_00682_z
Cites_doi 10.1136/bmjqs-2012-001171
10.1177/1062860609332512
10.5694/j.1326-5377.2005.tb07086.x
10.1109/5.47726
10.1080/1463922X.2015.1126867
10.1111/j.1460-9592.2006.02239.x
10.1093/intqhc/mzh026
10.1080/00140130600612762
10.1111/1742-6723.12120
10.1111/j.1440-172X.2011.01918.x
10.1186/cc10536
10.1136/bmjqs-2011-000658
10.1007/978-3-642-21741-8_36
10.1111/j.1945-1474.2011.00189.x
10.1111/j.1365-2648.2012.06087.x
10.1080/10508410701749464
10.1002/hfm.4530050205
10.1056/NEJMsa1405556
10.1111/jan.12615
10.1037/e577042012-026
10.1023/A:1012705926828
10.1016/j.ienj.2011.10.002
10.1213/ANE.0b013e31826996a2
10.1136/bmjqs.2009.034389
10.1097/01.pec.0000238738.99284.20
10.1111/j.1467-6486.2008.00771.x
10.1080/00140139.2017.1278796
10.1111/jocn.12706
10.1016/j.annemergmed.2009.07.016
10.1097/00001888-200402000-00019
10.1136/qshc.2006.019273
10.1016/j.apergo.2013.09.004
10.1016/j.ergon.2016.02.007
10.1037/a0018785
10.1111/j.1365-2923.2011.04049.x
10.1177/1555343411432340
10.1016/j.apergo.2016.08.021
10.1287/orsc.2015.1043
10.1331/JAPhA.2012.11233
10.1007/s11606-007-0331-0
10.1016/j.surg.2015.02.017
10.1016/j.aucc.2014.04.002
10.1016/j.mineng.2011.04.001
10.1002/hfm.20201
10.1136/qshc.2007.022772
10.1097/ACM.0000000000000264
10.1097/01.NAJ.0000370154.79857.09
10.1080/00140139.2012.692818
10.1080/00140130903171672
10.1136/qshc.2008.031609
10.4300/JGME-D-11-00308.1
10.1016/S1553-7250(06)32022-3
10.1136/bmjqs-2014-003096
10.1097/ACM.0b013e3181bf51a6
10.1016/S1549-3741(04)30053-5
10.1136/bmjqs-2013-002341
10.1016/j.apergo.2011.07.001
10.1259/bjr.20120336
10.1016/j.trf.2014.11.002
10.1080/14639220600816155
10.1111/j.1365-2702.2012.04212.x
10.1177/0018720816685832
10.1518/001872095779049499
10.1111/j.1539-6924.1993.tb01071.x
10.1186/1472-6963-8-256
10.1111/jocn.12725
10.1016/S0951-8320(98)80003-3
10.1136/qshc.2006.018952
10.1080/00140130050084941
10.1007/s10111-011-0209-0
10.1177/154193129904302004
10.1080/0144929X.2010.547220
10.1177/1460458209337431
ContentType Journal Article
Copyright 2019 Elsevier Ltd
Copyright Elsevier BV Oct 2019
Copyright_xml – notice: 2019 Elsevier Ltd
– notice: Copyright Elsevier BV Oct 2019
DBID AAYXX
CITATION
7QF
7QQ
7SC
7SE
7SP
7SR
7T2
7TA
7TB
7U5
8BQ
8FD
C1K
F28
FR3
H8D
H8G
JG9
JQ2
KR7
L7M
L~C
L~D
NAPCQ
DOI 10.1016/j.ssci.2019.06.033
DatabaseName CrossRef
Aluminium Industry Abstracts
Ceramic Abstracts
Computer and Information Systems Abstracts
Corrosion Abstracts
Electronics & Communications Abstracts
Engineered Materials Abstracts
Health and Safety Science Abstracts (Full archive)
Materials Business File
Mechanical & Transportation Engineering Abstracts
Solid State and Superconductivity Abstracts
METADEX
Technology Research Database
Environmental Sciences and Pollution Management
ANTE: Abstracts in New Technology & Engineering
Engineering Research Database
Aerospace Database
Copper Technical Reference Library
Materials Research Database
ProQuest Computer Science Collection
Civil Engineering Abstracts
Advanced Technologies Database with Aerospace
Computer and Information Systems Abstracts – Academic
Computer and Information Systems Abstracts Professional
Nursing & Allied Health Premium
DatabaseTitle CrossRef
Materials Research Database
Civil Engineering Abstracts
Aluminium Industry Abstracts
Technology Research Database
Computer and Information Systems Abstracts – Academic
Mechanical & Transportation Engineering Abstracts
Electronics & Communications Abstracts
ProQuest Computer Science Collection
Computer and Information Systems Abstracts
Ceramic Abstracts
Materials Business File
METADEX
Environmental Sciences and Pollution Management
Computer and Information Systems Abstracts Professional
Aerospace Database
Copper Technical Reference Library
Nursing & Allied Health Premium
Engineered Materials Abstracts
Health & Safety Science Abstracts
Solid State and Superconductivity Abstracts
Engineering Research Database
Corrosion Abstracts
Advanced Technologies Database with Aerospace
ANTE: Abstracts in New Technology & Engineering
DatabaseTitleList Materials Research Database
DeliveryMethod fulltext_linktorsrc
Discipline Economics
Public Health
EISSN 1879-1042
EndPage 924
ExternalDocumentID 10_1016_j_ssci_2019_06_033
S0925753518319155
GroupedDBID ---
--K
--M
.~1
0R~
123
13V
1B1
1RT
1~.
1~5
29P
4.4
457
4G.
53G
5VS
7-5
71M
8P~
9JM
9JN
9JO
AABNK
AACTN
AAEDT
AAEDW
AAFJI
AAIAV
AAIKJ
AAKOC
AALRI
AAOAW
AAQFI
AAQXK
AAXUO
ABBQC
ABFNM
ABIVO
ABJNI
ABKBG
ABLVK
ABMAC
ABMMH
ABMVD
ABMZM
ABNUV
ABXDB
ABYKQ
ACDAQ
ACGFS
ACHRH
ACIWK
ACJTP
ACNNM
ACNTT
ACPRK
ACRLP
ADBBV
ADEWK
ADEZE
ADMUD
ADTZH
AEBSH
AECPX
AEKER
AENEX
AFKWA
AFRAH
AFTJW
AFXBA
AFXIZ
AGHFR
AGJBL
AGUBO
AGUMN
AGYEJ
AHHHB
AHJVU
AHPOS
AIEXJ
AIKHN
AISVY
AITUG
AJBFU
AJOXV
AJRQY
AKURH
AKYCK
ALEQD
ALMA_UNASSIGNED_HOLDINGS
AMFUW
AMRAJ
ANZVX
AOMHK
ASPBG
AVARZ
AVWKF
AXJTR
AZFZN
BJAXD
BKOJK
BLXMC
BNPGV
BNSAS
CS3
DU5
EBS
EFJIC
EFLBG
EJD
ENUVR
EO8
EO9
EP2
EP3
F3I
F5P
FDB
FEDTE
FGOYB
FIRID
FNPLU
FYGXN
G-2
G-Q
GBLVA
HEH
HMK
HMO
HMY
HVGLF
HZ~
IHE
J1W
JJJVA
KOM
LCYCR
M29
M3W
M3Y
M41
MO0
N9A
NAHTW
O-L
O9-
OAUVE
OZT
P-8
P-9
P2P
PC.
PQQKQ
PRBVW
Q38
R2-
RIG
ROL
RPZ
SAE
SDF
SDG
SES
SEW
SNG
SPC
SPCBC
SSB
SSG
SSH
SSL
SSO
SSS
SST
SSZ
T5K
UHS
WH7
WUQ
YHZ
~02
~G-
0SF
AAXKI
AAYXX
AFJKZ
AKRWK
CITATION
7QF
7QQ
7SC
7SE
7SP
7SR
7T2
7TA
7TB
7U5
8BQ
8FD
C1K
F28
FR3
H8D
H8G
JG9
JQ2
KR7
L7M
L~C
L~D
NAPCQ
ID FETCH-LOGICAL-c372t-f901aaa88eef2ccddbab5cd9d5a0cb5d80677a73fbca2ea682a7a942acebd80f3
IEDL.DBID AIKHN
ISSN 0925-7535
IngestDate Thu Oct 10 17:18:02 EDT 2024
Thu Sep 26 18:05:53 EDT 2024
Fri Feb 23 02:30:54 EST 2024
IsDoiOpenAccess false
IsOpenAccess true
IsPeerReviewed true
IsScholarly true
Keywords Handover
Distributed situation awareness
Handoff
Communication
Language English
LinkModel DirectLink
MergedId FETCHMERGED-LOGICAL-c372t-f901aaa88eef2ccddbab5cd9d5a0cb5d80677a73fbca2ea682a7a942acebd80f3
OpenAccessLink https://eprints.soton.ac.uk/434109/1/Final_SS_Review_Handover.docx
PQID 2270508585
PQPubID 2045403
PageCount 10
ParticipantIDs proquest_journals_2270508585
crossref_primary_10_1016_j_ssci_2019_06_033
elsevier_sciencedirect_doi_10_1016_j_ssci_2019_06_033
PublicationCentury 2000
PublicationDate October 2019
2019-10-00
20191001
PublicationDateYYYYMMDD 2019-10-01
PublicationDate_xml – month: 10
  year: 2019
  text: October 2019
PublicationDecade 2010
PublicationPlace Amsterdam
PublicationPlace_xml – name: Amsterdam
PublicationTitle Safety science
PublicationYear 2019
Publisher Elsevier Ltd
Elsevier BV
Publisher_xml – name: Elsevier Ltd
– name: Elsevier BV
References Macleod, Gopie, Hourihan, Neary, Ozubko (b0270) 2010; 36
Singer, Dean (b0420) 2006; 22
de Carvalho, Benchekroun, Gomes (b0110) 2012; 22
Raptis, Fernandes, Chua, Boulos (b0370) 2009; 15
Lawrence, Tomolo, Garlisi, Aron (b0240) 2008; 8
Nolan (b0290) 2010
Horwitz, Schuster, Thung, Hersh, Fisher, Shah, Cushing, Nunes, Silverman, Jenq (b0215) 2012; 21
Vicente (b0530) 1999
Cheah, Amott, Pollard, Watters (b0075) 2005; 183
Iedema, Merrick, Kerridge, Herkes, Lee, Anscombe, Rajbhandari, Lucey, White (b0220) 2009; 190
Starmer, Spector, Srivastava, West, Rosenbluth, Allen, Noble, Tse, Dalal, Keohane, Lipsitz, Rothschild, Wien, Yoon, Zigmont, Wilson, O’toole, Solan, Aylor, Bismilla, Coffey, Mahant, Blankenburg, Destino, Everhart, Patel, Bale, Spackman, Stevenson, Calaman, Cole, Balmer, Hepps, Lopreiato, Yu, Sectish, Landrigan (b0475) 2014; 371
Raduma-Tomas, Flin, Yule, Williams (b0360) 2011; 20
Eurocontrol (b0150) 2012
Gross, Benjamin, Stone, Shook, Chun, Conners, Conway, Dudley, Fuchs, Lane, Macias, Moore, Wright, Amer Acad (b0180) 2016; 138
Morgan, P., Alford, C., Parkhurst, G., 2016. Handover issues in autonomous driving: A literature review. Project Report. University of the West of England, Bristol. Available from
Starmer, O’toole, Rosenbluth, Calaman, Balmer, West, Bale, Yu, Noble, Tse, Srivastava, Landrigan, Sectish, Spector (b0465) 2014; 89
Salmon, Stanton, Jenkins (b0410) 2009
Hannaford, Mandel, Crock, Buckley, Magrabi, Ong, Allen, Schultz (b0195) 2013; 86
Staggers, Blaz (b0435) 2013; 69
Stanton, Stewart, Harris, Houghton, Baber, McMaster, Linsell (b0460) 2006; 49
Adamson, Lardner, Miller (b0005) 1999; 138
Philibert (b0345) 2009; 18
Gordon, Findley (b0170) 2011; 45
Wachter, Shojania (b0535) 2004
Gordon (b0175) 1998; 61
Sorensen, Stanton (b0425) 2016; 53
Endsley (b0140) 1995; 37
.
Horwitz, Moin, Green (b0210) 2007; 22
Neisser (b9010) 1976
Bulfone, Sumathy, Grubissa, Palese (b0065) 2012; 31
Plant, Stanton (b9015) 2016; 17
Drach-Zahavy, Hadid (b0130) 2015; 71
Walch, Lange, Baumann, Weber (b0540) 2015
Li, Mckee, Horberry, Powell (b0260) 2011; 24
Stanton, Ashleigh (b0445) 2000; 43
Wilkinson, Lardner (b0555) 2012; 229
Thomas, Schultz, Hannaford, Runciman (b0490) 2013; 35
Paté-Cornell (b0320) 1993; 13
Norris, West, Anderson, Davey, Brodie (b0295) 2014; 45
U.S. Department of Transportation, 1995. Positive exchange of flight controls program. Retrieved from
Lebaron, Christianson, Garrett, Ilan (b0245) 2016; 27
The Royal College of Surgeons of England (b0405) 2007
Grusenmeyer (b0185) 1995; 5
Parke, Hobbs, Kanki (b0305) 2010
Weikert, C., Johansson, C.R., 1999. Analysing incident reports for factors contributing to air traffic control related incidents. In: Presented at the human factors and ergonomics society 43rd annual meeting. Santa Monica: Human Factors and Ergonomics Soc. Retrieved from
Stanton, Salmon, Walker, Hancock, Salas (b0455) 2017; 60
Haig, Sutton, Whittington (b0190) 2006; 32
Stanton, Salmon, Jenkins, Walker (b0450) 2010
Tobiano, Chaboyer, Mcmurray (b0495) 2013; 22
Catchpole, De Leval, Mcewan, Pigott, Elliott, Mcquillan, Macdonald, Goldman (b0070) 2007; 17
Kontogiannis, Malakis (b0225) 2013; 15
van Wijk, Jansen, Lyles (b0525) 2008; 45
Durso, Crutchfield, Harvey (b0135) 2007; 8
Flink, Hesselink, Pijnenborg, Wollersheim, Vernooij-Dassen, Dudzik-Urbaniak, Orrego, Toccafondi, Schoonhoven, Gademan, Johnson, Ohlen, Hansagi, Olsson, Barach, European (b0165) 2012; 21
Riesenberg, Leitzsch, Cunningham (b0390) 2010; 110
Brazier, Pacitti (b0050) 2008; 154
Drach-Zahavy, Goldblatt, Maizel (b0125) 2015; 24
Hopkin (b0205) 1989; 77
Brown (b0060) 2004; 30
Chui, Stone (b0085) 2012; 52
Mccall, Mcgee, Meschtscherjakov, Louveton, Engel (b0275) 2016
Parke, B., 2005. Best practices in shift handover communication: mars exploration rover surface operations. In: Proceedings of the International Association for the Advancement of Space Safety Conference, 25–27. Retrieved from
Lardner, Centre (b0235) 2006
Street, Eustace, Livingston, Craike, Kent, Patterson (b0480) 2011; 17
Patterson (b0325) 2008; 17
Bolstad, C.A., Endsley, M.R., Hill, F., 2003. Tools for supporting team SA and collaboration in army operations. In: Collaborative Technology Alliances Conferences: Advanced Decision Architecture Conference. Retrieved from
Patterson, Woods (b0340) 2001; 10
Eriksson, Stanton (b9005) 2017; 59
Spooner, Corley, Chaboyer, Hammond, Fraser (b0430) 2015; 28
Cheung, Kelly, Beach, Berkeley, Bitterman, Broida, Dalsey, Farley, Fuller, Garvey, Klauer, Mccullough, Patterson, Pham, Phelan, Pines, Schenkel, Tomolo, Turbiak, Vozenilek, Wears, White (b0080) 2010; 55
Fassert, Bezzina, 2007. Study Report on Factors Affecting Handovers. Retrieved from
Douglas, Raban, Walter, Westbrook (b0120) 2017; 59
Department of the Army, 2007. Air traffic services operations. Department of the Army, FM 3-04.120. Retrieved from
Federal Aviation Administration, 2010. Appendix D. Standard Operating Practice (SOP) for the Transfer of Position Responsibility. Retrieved from
Stanton (b0440) 1993
Wilkinson, J., Lardner, R., 2013. Shift handover after buncefield. In: 14th Symposium on Loss Prevention and Safety Promotion in the Process Industries, 31, 295–300. Retrieved from
Bost, Crilly, Patterson, Chaboyer (b0040) 2012; 20
Patterson, Roth, Woods, Chow, Gomes (b0335) 2004; 16
Borowitz, Waggoner-Fountain, Bass, Sledd (b0035) 2008; 17
Salas, Dickinson, Converse, Tannenbaum (b0415) 1992
Cohen, Hilligoss, Amaral (b0090) 2012; 16
Plocher, Yin, Laberge, Thompson, Telner (b0350) 2011
Boyd, Cumin, Lombard, Torrie, Civil, Weller (b0045) 2014; 23
Li, Powell, Horberry (b0265) 2012; 6
Eurocontrol (b0145) 2007
Anderson, Malone, Shanahan, Manning (b0010) 2015; 24
Pucher, Johnston, Aggarwal, Arora, Darzi (b0355) 2015; 158
Riesenberg (b0385) 2012; 4
Arora, Johnson, Meltzer, Humphrey (b0020) 2008; 17
Rayo, Mount-Campbell, Obrien, White, Butz, Evans, Patterson (b0375) 2014; 23
Annett (b0015) 2003
Hobbs, A. Australian Transport Safety Bureau, 2008. An overview of human factors in aviation maintenance (Report No. AR-2008-05). Canberra City: Australian Transport Safety Bureau. Retrieved from
Randell, Wilson, Woodward, Galliers (b0365) 2011; 30
Le Bris, Barthe, Marquié, Kerguelen, Aubert, Bernadou (b0255) 2012; 43
Dawson, King, Grantham (b0105) 2013; 25
Riesenberg, Leitzsch, Massucci, Jaeger, Rosenfeld, Patow, Padmore, Karpovich (b0400) 2009; 84
Merat, De Waard (b0280) 2014; 27
Parke, Mishkin (b0315) 2005
van Sluisveld, Zegers, Westert, Van Der Hoeven, Wollersheim (b0520) 2013; 8
Sutcliffe, Lewton, Rosenthal (b0485) 2004; 79
Lardner, R., Health and Safety Executive Offshore Safety Division, 1996. Effective shift handover: A literature review (Report No. OTO 93 003). The Keil Centre, Edinburgh. Retrieved from
Riesenberg, Leitzsch, Little (b0395) 2009; 24
Van Rensen, Groen, Numan, Smit, Cremer, Tates, Kalkman (b0515) 2012; 115
Andorre, Quéinnec (b9000) 1996; 59
Revell, Stanton (b0380) 2012; 55
Walker, Stanton, Baber, Wells, Gibson, Salmon, Jenkins (b0545) 2010; 53
Lebie, Rhoades, McGrath (b0250) 1995; 4
Parke, Kanki (b0310) 2008; 18
Eurocontrol (10.1016/j.ssci.2019.06.033_b0145)
Tobiano (10.1016/j.ssci.2019.06.033_b0495) 2013; 22
Eriksson (10.1016/j.ssci.2019.06.033_b9005) 2017; 59
Horwitz (10.1016/j.ssci.2019.06.033_b0215) 2012; 21
Horwitz (10.1016/j.ssci.2019.06.033_b0210) 2007; 22
10.1016/j.ssci.2019.06.033_b0155
Salmon (10.1016/j.ssci.2019.06.033_b0410) 2009
10.1016/j.ssci.2019.06.033_b0030
Stanton (10.1016/j.ssci.2019.06.033_b0450) 2010
Starmer (10.1016/j.ssci.2019.06.033_b0465) 2014; 89
van Wijk (10.1016/j.ssci.2019.06.033_b0525) 2008; 45
10.1016/j.ssci.2019.06.033_b0550
Flink (10.1016/j.ssci.2019.06.033_b0165) 2012; 21
Catchpole (10.1016/j.ssci.2019.06.033_b0070) 2007; 17
Iedema (10.1016/j.ssci.2019.06.033_b0220) 2009; 190
Wachter (10.1016/j.ssci.2019.06.033_b0535) 2004
van Sluisveld (10.1016/j.ssci.2019.06.033_b0520) 2013; 8
Cheah (10.1016/j.ssci.2019.06.033_b0075) 2005; 183
Eurocontrol (10.1016/j.ssci.2019.06.033_b0150)
Gross (10.1016/j.ssci.2019.06.033_b0180) 2016; 138
Cohen (10.1016/j.ssci.2019.06.033_b0090) 2012; 16
Endsley (10.1016/j.ssci.2019.06.033_b0140) 1995; 37
10.1016/j.ssci.2019.06.033_b0300
Parke (10.1016/j.ssci.2019.06.033_b0310) 2008; 18
Brown (10.1016/j.ssci.2019.06.033_b0060) 2004; 30
Cheung (10.1016/j.ssci.2019.06.033_b0080) 2010; 55
Nolan (10.1016/j.ssci.2019.06.033_b0290) 2010
Plocher (10.1016/j.ssci.2019.06.033_b0350) 2011
Street (10.1016/j.ssci.2019.06.033_b0480) 2011; 17
Walker (10.1016/j.ssci.2019.06.033_b0545) 2010; 53
Riesenberg (10.1016/j.ssci.2019.06.033_b0390) 2010; 110
Wilkinson (10.1016/j.ssci.2019.06.033_b0555) 2012; 229
Bulfone (10.1016/j.ssci.2019.06.033_b0065) 2012; 31
Plant (10.1016/j.ssci.2019.06.033_b9015) 2016; 17
Riesenberg (10.1016/j.ssci.2019.06.033_b0400) 2009; 84
Boyd (10.1016/j.ssci.2019.06.033_b0045) 2014; 23
Mccall (10.1016/j.ssci.2019.06.033_b0275) 2016
Anderson (10.1016/j.ssci.2019.06.033_b0010) 2015; 24
Kontogiannis (10.1016/j.ssci.2019.06.033_b0225) 2013; 15
Lawrence (10.1016/j.ssci.2019.06.033_b0240) 2008; 8
Brazier (10.1016/j.ssci.2019.06.033_b0050) 2008; 154
Hannaford (10.1016/j.ssci.2019.06.033_b0195) 2013; 86
Sorensen (10.1016/j.ssci.2019.06.033_b0425) 2016; 53
Macleod (10.1016/j.ssci.2019.06.033_b0270) 2010; 36
Paté-Cornell (10.1016/j.ssci.2019.06.033_b0320) 1993; 13
Van Rensen (10.1016/j.ssci.2019.06.033_b0515) 2012; 115
Lebaron (10.1016/j.ssci.2019.06.033_b0245) 2016; 27
Merat (10.1016/j.ssci.2019.06.033_b0280) 2014; 27
Spooner (10.1016/j.ssci.2019.06.033_b0430) 2015; 28
Vicente (10.1016/j.ssci.2019.06.033_b0530) 1999
Gordon (10.1016/j.ssci.2019.06.033_b0175) 1998; 61
Rayo (10.1016/j.ssci.2019.06.033_b0375) 2014; 23
Stanton (10.1016/j.ssci.2019.06.033_b0445) 2000; 43
Le Bris (10.1016/j.ssci.2019.06.033_b0255) 2012; 43
Li (10.1016/j.ssci.2019.06.033_b0260) 2011; 24
Hopkin (10.1016/j.ssci.2019.06.033_b0205) 1989; 77
Riesenberg (10.1016/j.ssci.2019.06.033_b0395) 2009; 24
Thomas (10.1016/j.ssci.2019.06.033_b0490) 2013; 35
Sutcliffe (10.1016/j.ssci.2019.06.033_b0485) 2004; 79
Riesenberg (10.1016/j.ssci.2019.06.033_b0385) 2012; 4
Li (10.1016/j.ssci.2019.06.033_b0265) 2012; 6
Dawson (10.1016/j.ssci.2019.06.033_b0105) 2013; 25
Parke (10.1016/j.ssci.2019.06.033_b0315) 2005
10.1016/j.ssci.2019.06.033_b0115
Raduma-Tomas (10.1016/j.ssci.2019.06.033_b0360) 2011; 20
Neisser (10.1016/j.ssci.2019.06.033_b9010) 1976
Singer (10.1016/j.ssci.2019.06.033_b0420) 2006; 22
Salas (10.1016/j.ssci.2019.06.033_b0415) 1992
10.1016/j.ssci.2019.06.033_b0510
Lardner (10.1016/j.ssci.2019.06.033_b0235) 2006
10.1016/j.ssci.2019.06.033_b0230
Adamson (10.1016/j.ssci.2019.06.033_b0005) 1999; 138
Pucher (10.1016/j.ssci.2019.06.033_b0355) 2015; 158
Bost (10.1016/j.ssci.2019.06.033_b0040) 2012; 20
Douglas (10.1016/j.ssci.2019.06.033_b0120) 2017; 59
Raptis (10.1016/j.ssci.2019.06.033_b0370) 2009; 15
Haig (10.1016/j.ssci.2019.06.033_b0190) 2006; 32
Drach-Zahavy (10.1016/j.ssci.2019.06.033_b0130) 2015; 71
de Carvalho (10.1016/j.ssci.2019.06.033_b0110) 2012; 22
The Royal College of Surgeons of England (10.1016/j.ssci.2019.06.033_b0405) 2007
Stanton (10.1016/j.ssci.2019.06.033_b0440) 1993
Norris (10.1016/j.ssci.2019.06.033_b0295) 2014; 45
Parke (10.1016/j.ssci.2019.06.033_b0305) 2010
Andorre (10.1016/j.ssci.2019.06.033_b9000) 1996; 59
Stanton (10.1016/j.ssci.2019.06.033_b0460) 2006; 49
Revell (10.1016/j.ssci.2019.06.033_b0380) 2012; 55
Drach-Zahavy (10.1016/j.ssci.2019.06.033_b0125) 2015; 24
Staggers (10.1016/j.ssci.2019.06.033_b0435) 2013; 69
Chui (10.1016/j.ssci.2019.06.033_b0085) 2012; 52
Philibert (10.1016/j.ssci.2019.06.033_b0345) 2009; 18
Lebie (10.1016/j.ssci.2019.06.033_b0250) 1995; 4
Arora (10.1016/j.ssci.2019.06.033_b0020) 2008; 17
Patterson (10.1016/j.ssci.2019.06.033_b0340) 2001; 10
Walch (10.1016/j.ssci.2019.06.033_b0540) 2015
Borowitz (10.1016/j.ssci.2019.06.033_b0035) 2008; 17
Patterson (10.1016/j.ssci.2019.06.033_b0325) 2008; 17
Randell (10.1016/j.ssci.2019.06.033_b0365) 2011; 30
Stanton (10.1016/j.ssci.2019.06.033_b0455) 2017; 60
Starmer (10.1016/j.ssci.2019.06.033_b0475) 2014; 371
Grusenmeyer (10.1016/j.ssci.2019.06.033_b0185) 1995; 5
Durso (10.1016/j.ssci.2019.06.033_b0135) 2007; 8
Gordon (10.1016/j.ssci.2019.06.033_b0170) 2011; 45
Patterson (10.1016/j.ssci.2019.06.033_b0335) 2004; 16
10.1016/j.ssci.2019.06.033_b0200
10.1016/j.ssci.2019.06.033_b0560
10.1016/j.ssci.2019.06.033_b0285
Annett (10.1016/j.ssci.2019.06.033_b0015) 2003
10.1016/j.ssci.2019.06.033_b0160
References_xml – volume: 21
  start-page: 89
  year: 2012
  end-page: 96
  ident: b0165
  article-title: The key actor: a qualitative study of patient participation in the handover process in Europe
  publication-title: BMJ Qual. Saf.
  contributor:
    fullname: European
– volume: 53
  start-page: 184
  year: 2010
  end-page: 197
  ident: b0545
  article-title: From ethnography to the EAST method: a tractable approach for representing distributed cognition in air traffic control
  publication-title: Ergonomics
  contributor:
    fullname: Jenkins
– volume: 23
  start-page: 989
  year: 2014
  end-page: 993
  ident: b0045
  article-title: Read-back improves information transfer in simulated clinical crises
  publication-title: BMJ Qual. Saf.
  contributor:
    fullname: Weller
– volume: 20
  start-page: 128
  year: 2011
  end-page: 133
  ident: b0360
  article-title: Doctors' handovers in hospitals: a literature review
  publication-title: BMJ Qual. Saf.
  contributor:
    fullname: Williams
– year: 1976
  ident: b9010
  article-title: Cognition and Reality: Principles and Implications of Cognitive Psychology
  contributor:
    fullname: Neisser
– volume: 49
  start-page: 1288
  year: 2006
  end-page: 1311
  ident: b0460
  article-title: Distributed situation awareness in dynamic systems: theoretical development and application of an ergonomics methodology
  publication-title: Ergonomics
  contributor:
    fullname: Linsell
– volume: 35
  start-page: 49
  year: 2013
  end-page: 56
  ident: b0490
  article-title: Failures in transition: learning from incidents relating to clinical handover in acute care
  publication-title: J. Healthcare Qual.
  contributor:
    fullname: Runciman
– volume: 8
  start-page: 1
  year: 2013
  end-page: 9
  ident: b0520
  article-title: A strategy to enhance the safety and efficiency of handovers of ICU patients: study protocol of the pickup study
  publication-title: Implement. Sci.
  contributor:
    fullname: Wollersheim
– volume: 28
  start-page: 19
  year: 2015
  end-page: 23
  ident: b0430
  article-title: Measurement of the frequency and source of interruptions occurring during bedside nursing handover in the intensive care unit: an observational study
  publication-title: Austral. Crit. Care
  contributor:
    fullname: Fraser
– volume: 8
  start-page: 256
  year: 2008
  ident: b0240
  article-title: Conceptualizing handover strategies at change of shift in the emergency department: a grounded theory study
  publication-title: BMC Health Serv. Res.
  contributor:
    fullname: Aron
– volume: 69
  start-page: 247
  year: 2013
  end-page: 262
  ident: b0435
  article-title: Research on nursing handoffs for medical and surgical settings: an integrative review
  publication-title: J. Adv. Nurs.
  contributor:
    fullname: Blaz
– volume: 4
  start-page: 4
  year: 2012
  end-page: 8
  ident: b0385
  article-title: Shift-to-shift handoff research: where do we go from here?
  publication-title: J. Graduate Med. Educ.
  contributor:
    fullname: Riesenberg
– volume: 30
  start-page: 460
  year: 2004
  end-page: 464
  ident: b0060
  article-title: Closing the communication loop: using readback/hearback to support patient safety
  publication-title: Joint Commiss. J. Qual. Saf.
  contributor:
    fullname: Brown
– volume: 371
  start-page: 1803
  year: 2014
  end-page: 1812
  ident: b0475
  article-title: Changes in medical errors after implementation of a handoff program
  publication-title: N. Engl. J. Med.
  contributor:
    fullname: Landrigan
– volume: 37
  start-page: 65
  year: 1995
  end-page: 84
  ident: b0140
  article-title: Toward a theory of situation awareness in dynamic systems
  publication-title: Hum. Factors
  contributor:
    fullname: Endsley
– volume: 84
  start-page: 1775
  year: 2009
  end-page: 1787
  ident: b0400
  article-title: Residents' and attending physicians' handoffs: a systematic review of the literature
  publication-title: Acad. Med.
  contributor:
    fullname: Karpovich
– year: 2009
  ident: b0410
  article-title: Distributed Situation Awareness: Theory, Measurement and Application to Team Work
  contributor:
    fullname: Jenkins
– volume: 86
  start-page: 11
  year: 2013
  ident: b0195
  article-title: Learning from incident reports in the Australian medical imaging setting: handover and communication errors
  publication-title: Br. J. Radiol.
  contributor:
    fullname: Schultz
– volume: 21
  start-page: 863
  year: 2012
  end-page: 871
  ident: b0215
  article-title: An institution-wide handoff task force to standardise and improve physician handoffs
  publication-title: BMJ Qual. Saf.
  contributor:
    fullname: Jenq
– volume: 43
  start-page: 447
  year: 2012
  end-page: 454
  ident: b0255
  article-title: Advantages of shift changeovers with meetings: ergonomic analysis of shift supervisors’ activity in aircraft building
  publication-title: Appl. Ergon.
  contributor:
    fullname: Bernadou
– volume: 32
  start-page: 167
  year: 2006
  end-page: 175
  ident: b0190
  article-title: SBAR: a shared mental model for improving communication between clinicians
  publication-title: Joint Commiss. J. Qual. Patient Saf.
  contributor:
    fullname: Whittington
– volume: 22
  start-page: 751
  year: 2006
  end-page: 754
  ident: b0420
  article-title: Emergency physician intershift handovers: an analysis of our transitional care
  publication-title: Pediatr. Emerg. Care
  contributor:
    fullname: Dean
– volume: 45
  start-page: 629
  year: 2014
  end-page: 638
  ident: b0295
  article-title: Taking ergonomics to the bedside–A multi-disciplinary approach to designing safer healthcare
  publication-title: Appl. Ergon.
  contributor:
    fullname: Brodie
– volume: 24
  start-page: 592
  year: 2015
  end-page: 601
  ident: b0125
  article-title: Between standardisation and resilience: nurses' emergent risk management strategies during handovers
  publication-title: J. Clin. Nurs.
  contributor:
    fullname: Maizel
– year: 1999
  ident: b0530
  article-title: Cognitive Work Analysis: Toward Safe, Productive, and Healthy Computer-Based Work
  contributor:
    fullname: Vicente
– volume: 61
  start-page: 95
  year: 1998
  end-page: 108
  ident: b0175
  article-title: The contribution of human factors to accidents in the offshore oil industry
  publication-title: Reliab. Eng. Syst. Saf.
  contributor:
    fullname: Gordon
– volume: 18
  start-page: 261
  year: 2009
  end-page: 266
  ident: b0345
  article-title: Use of strategies from high-reliability organisations to the patient hand-off by resident physicians: practical implications
  publication-title: Qual. Saf. Health Care
  contributor:
    fullname: Philibert
– year: 2004
  ident: b0535
  article-title: Internal Bleeding: The Truth Behind America's Terrifying Epidemic of Medical Mistakes
  contributor:
    fullname: Shojania
– volume: 5
  start-page: 163
  year: 1995
  end-page: 176
  ident: b0185
  article-title: Shared functional representation in cooperative tasks - the example of shift changeover
  publication-title: Int. J. Human Fact. Manuf.
  contributor:
    fullname: Grusenmeyer
– volume: 45
  start-page: 830
  year: 2008
  end-page: 853
  ident: b0525
  article-title: Inter-and intra-organizational knowledge transfer: a meta-analytic review and assessment of its antecedents and consequences
  publication-title: J. Manage. Stud.
  contributor:
    fullname: Lyles
– year: 2005
  ident: b0315
  article-title: Best practices in shift handover communication: Mars exploration rover surface operations
  publication-title: International Association for the Advancement of Space Safety Conference
  contributor:
    fullname: Mishkin
– volume: 24
  start-page: 894
  year: 2011
  end-page: 902
  ident: b0260
  article-title: The control room operator: the forgotten element in mineral process control
  publication-title: Miner. Eng.
  contributor:
    fullname: Powell
– volume: 23
  start-page: 483
  year: 2014
  end-page: 489
  ident: b0375
  article-title: Interactive questioning in critical care during handovers: a transcript analysis of communication behaviours by physicians, nurses and nurse practitioners
  publication-title: BMJ Qual. Saf.
  contributor:
    fullname: Patterson
– volume: 17
  start-page: 133
  year: 2011
  end-page: 140
  ident: b0480
  article-title: Communication at the bedside to enhance patient care: a survey of nurses' experience and perspective of handover
  publication-title: Int. J. Nurs. Pract.
  contributor:
    fullname: Patterson
– volume: 59
  start-page: 45
  year: 2017
  end-page: 55
  ident: b0120
  article-title: Improving our understanding of multi-tasking in healthcare: drawing together the cognitive psychology and healthcare literature
  publication-title: Appl. Ergon.
  contributor:
    fullname: Westbrook
– volume: 190
  start-page: S133
  year: 2009
  end-page: S136
  ident: b0220
  article-title: Handover—enabling learning in communication for safety (helics): a report on achievements at two hospital sites
  publication-title: Med. J. Aust.
  contributor:
    fullname: White
– volume: 45
  start-page: 1081
  year: 2011
  end-page: 1089
  ident: b0170
  article-title: Educational interventions to improve handover in health care: a systematic review
  publication-title: Med. Educ.
  contributor:
    fullname: Findley
– volume: 15
  start-page: 191
  year: 2009
  end-page: 198
  ident: b0370
  article-title: Electronic software significantly improves quality of handover in a London teaching hospital
  publication-title: Health Inf. J.
  contributor:
    fullname: Boulos
– volume: 22
  start-page: 1470
  year: 2007
  end-page: 1474
  ident: b0210
  article-title: Development and implementation of an oral sign-out skills curriculum
  publication-title: J. Gen. Intern. Med.
  contributor:
    fullname: Green
– volume: 55
  start-page: 1073
  year: 2012
  end-page: 1092
  ident: b0380
  article-title: Models of models: filtering and bias rings in depiction of knowledge structures and their implications for design
  publication-title: Ergonomics
  contributor:
    fullname: Stanton
– volume: 13
  start-page: 215
  year: 1993
  end-page: 232
  ident: b0320
  article-title: Learning from the piper alpha accident - a postmortem analysis of technical and organizational-factors
  publication-title: Risk Anal.
  contributor:
    fullname: Paté-Cornell
– volume: 27
  start-page: 193
  year: 2014
  end-page: 195
  ident: b0280
  article-title: Human factors implications of vehicle automation: current understanding and future directions
  publication-title: Transp. Res. Part F: Traffic Psychol. Behav.
  contributor:
    fullname: De Waard
– year: 2011
  ident: b0350
  article-title: Effective shift handover
  publication-title: Lecture Notes in Computer Science
  contributor:
    fullname: Telner
– volume: 20
  start-page: 133
  year: 2012
  end-page: 141
  ident: b0040
  article-title: Clinical handover of patients arriving by ambulance to a hospital emergency department: a qualitative study
  publication-title: Int. Emerg. Nurs.
  contributor:
    fullname: Chaboyer
– volume: 154
  year: 2008
  ident: b0050
  article-title: Improving shift handover and maximising its value to the business
  publication-title: IChemE Symp. Ser.
  contributor:
    fullname: Pacitti
– volume: 183
  start-page: 369
  year: 2005
  ident: b0075
  article-title: Electronic medical handover: towards safer medical care
  publication-title: Med. J. Aust.
  contributor:
    fullname: Watters
– volume: 52
  start-page: e161
  year: 2012
  end-page: e167
  ident: b0085
  article-title: The prescription handoff in community pharmacy: a study of its form and function
  publication-title: J. Am. Pharm. Assoc.
  contributor:
    fullname: Stone
– year: 1992
  ident: b0415
  article-title: Toward an Understanding of Team Performance and Training
  contributor:
    fullname: Tannenbaum
– volume: 79
  start-page: 186
  year: 2004
  end-page: 194
  ident: b0485
  article-title: Communication failures: an insidious contributor to medical mishaps
  publication-title: Acad. Med.
  contributor:
    fullname: Rosenthal
– year: 2010
  ident: b0305
  article-title: Passing the baton: an experimental study of shift handover
  publication-title: Proceedings of the Human Factors and Ergonomics Society Annual Meeting
  contributor:
    fullname: Kanki
– volume: 17
  start-page: 6
  year: 2008
  end-page: 10
  ident: b0035
  article-title: Adequacy of information transferred at resident sign-out (in-hospital handover of care): a prospective survey
  publication-title: Qual Saf Health Care
  contributor:
    fullname: Sledd
– year: 2012
  ident: b0150
  article-title: Guidelines for the application of European coordination and transfer procedures
  contributor:
    fullname: Eurocontrol
– volume: 27
  start-page: 514
  year: 2016
  end-page: 534
  ident: b0245
  article-title: Coordinating flexible performance during everyday work: an ethnomethodological study of handoff routines
  publication-title: Organ. Sci.
  contributor:
    fullname: Ilan
– volume: 43
  start-page: 1190
  year: 2000
  end-page: 1209
  ident: b0445
  article-title: A field study of team working in a new human supervisory control system
  publication-title: Ergonomics
  contributor:
    fullname: Ashleigh
– volume: 71
  start-page: 1135
  year: 2015
  end-page: 1145
  ident: b0130
  article-title: Nursing handovers as resilient points of care: linking handover strategies to treatment errors in the patient care in the following shift
  publication-title: J. Adv. Nurs.
  contributor:
    fullname: Hadid
– volume: 15
  start-page: 153
  year: 2013
  end-page: 169
  ident: b0225
  article-title: Strategies in controlling, coordinating and adapting performance in air traffic control: modelling ‘loss of control’ events
  publication-title: Cogn. Technol. Work
  contributor:
    fullname: Malakis
– volume: 24
  start-page: 662
  year: 2015
  end-page: 671
  ident: b0010
  article-title: Nursing bedside clinical handover - an integrated review of issues and tools
  publication-title: J. Clin. Nurs.
  contributor:
    fullname: Manning
– volume: 30
  start-page: 489
  year: 2011
  end-page: 498
  ident: b0365
  article-title: The constrato model of handover: a tool to support technology design and evaluation
  publication-title: Behav. Inf. Technol.
  contributor:
    fullname: Galliers
– volume: 138
  start-page: 12
  year: 2016
  ident: b0180
  article-title: Handoffs: transitions of care for children in the emergency department
  publication-title: Pediatrics
  contributor:
    fullname: Amer Acad
– year: 2007
  ident: b0145
  article-title: Selected safety issues for staffing ATC operations
  contributor:
    fullname: Eurocontrol
– volume: 6
  start-page: 88
  year: 2012
  end-page: 111
  ident: b0265
  article-title: Human factors in control room operations in mineral processing: elevating control from reactive to proactive
  publication-title: J. Cogn. Eng. Decis. Mak.
  contributor:
    fullname: Horberry
– volume: 22
  start-page: 130
  year: 2012
  end-page: 144
  ident: b0110
  article-title: Analysis of information exchange activities to actualize and validate situation awareness during shift changeovers in nuclear power plants
  publication-title: Hum. Factors Ergon. Manuf. Serv. Ind.
  contributor:
    fullname: Gomes
– volume: 17
  start-page: 376
  year: 2016
  end-page: 401
  ident: b9015
  article-title: The development of the Schema World Action Research Method (SWARM) for the elicitation of perceptual cycle data
  publication-title: Theoret. Issues Ergon. Sci.
  contributor:
    fullname: Stanton
– volume: 55
  start-page: 171
  year: 2010
  end-page: 180
  ident: b0080
  article-title: Improving handoffs in the emergency department
  publication-title: Ann. Emerg. Med.
  contributor:
    fullname: White
– year: 2010
  ident: b0450
  article-title: Human Factors in the Design and Evaluation of Central Control Room Operations
  contributor:
    fullname: Walker
– volume: 31
  start-page: 91
  year: 2012
  end-page: 101
  ident: b0065
  article-title: Effective transfer of information and responsibilities with handover: a literature review
  publication-title: Assistenza Infermieristica E Ricerca
  contributor:
    fullname: Palese
– volume: 16
  start-page: 303
  year: 2012
  ident: b0090
  article-title: A handoff is not a telegram: an understanding of the patient is co-constructed
  publication-title: Crit. Care
  contributor:
    fullname: Amaral
– volume: 17
  start-page: 11
  year: 2008
  end-page: 14
  ident: b0020
  article-title: A theoretical framework and competency-based approach to improving handoffs
  publication-title: Qual. Saf. Health Care
  contributor:
    fullname: Humphrey
– year: 2015
  ident: b0540
  article-title: Autonomous driving: investigating the feasibility of car-driver handover assistance
  publication-title: Presented at the 7th International Conference on Automotive User Interfaces and Interactive Vehicular Applications. Nottingham, September 1
  contributor:
    fullname: Weber
– volume: 24
  start-page: 196
  year: 2009
  end-page: 204
  ident: b0395
  article-title: Systematic review of handoff mnemonics literature
  publication-title: Am. J. Med. Qual.
  contributor:
    fullname: Little
– year: 1993
  ident: b0440
  article-title: Human Factors in Nuclear Safety
  contributor:
    fullname: Stanton
– volume: 17
  start-page: 470
  year: 2007
  end-page: 478
  ident: b0070
  article-title: Patient handover from surgery to intensive care: using formula 1 pit-stop and aviation models to improve safety and quality
  publication-title: Pediatric Anesthesia
  contributor:
    fullname: Goldman
– volume: 36
  start-page: 671
  year: 2010
  ident: b0270
  article-title: The production effect: delineation of a phenomenon
  publication-title: J. Exp. Psychol. Learn. Mem. Cogn.
  contributor:
    fullname: Ozubko
– volume: 59
  start-page: 335
  year: 1996
  end-page: 354
  ident: b9000
  article-title: Shift takeover in a control room: chronopsychological approach
  publication-title: Le travail humain
  contributor:
    fullname: Quéinnec
– volume: 16
  start-page: 125
  year: 2004
  end-page: 132
  ident: b0335
  article-title: Handoff strategies in settings with high consequences for failure: lessons for health care operations
  publication-title: Int. J. Qual. Health Care
  contributor:
    fullname: Gomes
– volume: 53
  start-page: 267
  year: 2016
  end-page: 273
  ident: b0425
  article-title: Keeping it together: the role of transactional situation awareness in team performance
  publication-title: Int. J. Ind. Ergon.
  contributor:
    fullname: Stanton
– volume: 4
  start-page: 127
  year: 1995
  end-page: 152
  ident: b0250
  article-title: Interaction process in computer-mediated and face-to-face groups
  publication-title: Comput. Supp. Cooper. Work (CSCW)
  contributor:
    fullname: McGrath
– year: 2010
  ident: b0290
  article-title: Fundamentals of Air Traffic Control
  contributor:
    fullname: Nolan
– volume: 10
  start-page: 317
  year: 2001
  end-page: 346
  ident: b0340
  article-title: Shift changes, updates, and the on-call architecture in space shuttle mission control
  publication-title: Comput. Support. Coop. Work
  contributor:
    fullname: Woods
– year: 2007
  ident: b0405
  article-title: Safe Handover: Guidance from the Working Time Directive Working Party
  contributor:
    fullname: The Royal College of Surgeons of England
– volume: 110
  start-page: 24
  year: 2010
  end-page: 34
  ident: b0390
  article-title: Nursing handoffs: a systematic review of the literature
  publication-title: Am. J. Nurs.
  contributor:
    fullname: Cunningham
– volume: 25
  start-page: 393
  year: 2013
  end-page: 405
  ident: b0105
  article-title: Review article: Improving the hospital clinical handover between paramedics and emergency department staff in the deteriorating patient
  publication-title: Emerg. Med. Austral.
  contributor:
    fullname: Grantham
– volume: 59
  start-page: 689
  year: 2017
  end-page: 705
  ident: b9005
  article-title: Takeover time in highly automated vehicles: noncritical transitions to and from manual control
  publication-title: Human Factors
  contributor:
    fullname: Stanton
– volume: 138
  start-page: 411
  year: 1999
  end-page: 424
  ident: b0005
  article-title: Safe communication at shift handover: setting and implementing standards
  publication-title: IChemE Symp. Ser.
  contributor:
    fullname: Miller
– year: 2016
  ident: b0275
  article-title: Towards a taxonomy of autonomous vehicle handover situations
  publication-title: Paper presented at the International Conference on Automotive User Interfaces and Interactive Vehicular Applications
  contributor:
    fullname: Engel
– volume: 77
  start-page: 1634
  year: 1989
  end-page: 1642
  ident: b0205
  article-title: Man-machine interface problems in designing air traffic control systems
  publication-title: Proc. IEEE
  contributor:
    fullname: Hopkin
– volume: 229
  start-page: 25
  year: 2012
  end-page: 32
  ident: b0555
  article-title: Pass it on! Revisiting shift handover after Buncefield
  publication-title: Loss Prevention Bull.
  contributor:
    fullname: Lardner
– volume: 158
  start-page: 85
  year: 2015
  end-page: 95
  ident: b0355
  article-title: Effectiveness of interventions to improve patient handover in surgery: a systematic review
  publication-title: Surgery
  contributor:
    fullname: Darzi
– volume: 18
  start-page: 72
  year: 2008
  end-page: 85
  ident: b0310
  article-title: Best practices in shift turnovers: implications for reducing aviation maintenance turnover errors as revealed in asrs reports
  publication-title: Int. J. Aviat. Psychol.
  contributor:
    fullname: Kanki
– volume: 22
  start-page: 192
  year: 2013
  end-page: 200
  ident: b0495
  article-title: Family members' perceptions of the nursing bedside handover
  publication-title: J. Clin. Nurs.
  contributor:
    fullname: Mcmurray
– volume: 60
  start-page: 449
  year: 2017
  end-page: 466
  ident: b0455
  article-title: State-of-science: situation awareness in individuals, teams and systems
  publication-title: Ergonomics
  contributor:
    fullname: Salas
– year: 2006
  ident: b0235
  article-title: Improving Communication at Shift Handover: Setting and Implementing Standards
  contributor:
    fullname: Centre
– volume: 17
  start-page: 4
  year: 2008
  end-page: 5
  ident: b0325
  article-title: Structuring flexibility: the potential good, bad and ugly in standardisation of handovers
  publication-title: Qual. Saf. Health Care
  contributor:
    fullname: Patterson
– start-page: 41
  year: 2003
  end-page: 60
  ident: b0015
  article-title: Hierarchical task analysis
  publication-title: Handbook of Cognitive Task Design
  contributor:
    fullname: Annett
– volume: 115
  start-page: 1183
  year: 2012
  end-page: 1187
  ident: b0515
  article-title: Multitasking during patient handover in the recovery room
  publication-title: Anesth. Analg.
  contributor:
    fullname: Kalkman
– volume: 89
  start-page: 876
  year: 2014
  end-page: 884
  ident: b0465
  article-title: Development, implementation, and dissemination of the i-pass handoff curriculum: a multisite educational intervention to improve patient handoffs
  publication-title: Acad. Med.
  contributor:
    fullname: Spector
– volume: 8
  start-page: 213
  year: 2007
  end-page: 232
  ident: b0135
  article-title: The cooperative shift change: an illustration using air traffic control
  publication-title: Theor. Issues Ergon. Sci.
  contributor:
    fullname: Harvey
– volume: 21
  start-page: 89
  year: 2012
  ident: 10.1016/j.ssci.2019.06.033_b0165
  article-title: The key actor: a qualitative study of patient participation in the handover process in Europe
  publication-title: BMJ Qual. Saf.
  doi: 10.1136/bmjqs-2012-001171
  contributor:
    fullname: Flink
– volume: 24
  start-page: 196
  issue: 3
  year: 2009
  ident: 10.1016/j.ssci.2019.06.033_b0395
  article-title: Systematic review of handoff mnemonics literature
  publication-title: Am. J. Med. Qual.
  doi: 10.1177/1062860609332512
  contributor:
    fullname: Riesenberg
– volume: 229
  start-page: 25
  year: 2012
  ident: 10.1016/j.ssci.2019.06.033_b0555
  article-title: Pass it on! Revisiting shift handover after Buncefield
  publication-title: Loss Prevention Bull.
  contributor:
    fullname: Wilkinson
– volume: 183
  start-page: 369
  issue: 7
  year: 2005
  ident: 10.1016/j.ssci.2019.06.033_b0075
  article-title: Electronic medical handover: towards safer medical care
  publication-title: Med. J. Aust.
  doi: 10.5694/j.1326-5377.2005.tb07086.x
  contributor:
    fullname: Cheah
– volume: 77
  start-page: 1634
  issue: 11
  year: 1989
  ident: 10.1016/j.ssci.2019.06.033_b0205
  article-title: Man-machine interface problems in designing air traffic control systems
  publication-title: Proc. IEEE
  doi: 10.1109/5.47726
  contributor:
    fullname: Hopkin
– volume: 17
  start-page: 376
  issue: 4
  year: 2016
  ident: 10.1016/j.ssci.2019.06.033_b9015
  article-title: The development of the Schema World Action Research Method (SWARM) for the elicitation of perceptual cycle data
  publication-title: Theoret. Issues Ergon. Sci.
  doi: 10.1080/1463922X.2015.1126867
  contributor:
    fullname: Plant
– volume: 138
  start-page: 411
  year: 1999
  ident: 10.1016/j.ssci.2019.06.033_b0005
  article-title: Safe communication at shift handover: setting and implementing standards
  publication-title: IChemE Symp. Ser.
  contributor:
    fullname: Adamson
– volume: 17
  start-page: 470
  issue: 5
  year: 2007
  ident: 10.1016/j.ssci.2019.06.033_b0070
  article-title: Patient handover from surgery to intensive care: using formula 1 pit-stop and aviation models to improve safety and quality
  publication-title: Pediatric Anesthesia
  doi: 10.1111/j.1460-9592.2006.02239.x
  contributor:
    fullname: Catchpole
– volume: 16
  start-page: 125
  issue: 2
  year: 2004
  ident: 10.1016/j.ssci.2019.06.033_b0335
  article-title: Handoff strategies in settings with high consequences for failure: lessons for health care operations
  publication-title: Int. J. Qual. Health Care
  doi: 10.1093/intqhc/mzh026
  contributor:
    fullname: Patterson
– volume: 49
  start-page: 1288
  issue: 12–13
  year: 2006
  ident: 10.1016/j.ssci.2019.06.033_b0460
  article-title: Distributed situation awareness in dynamic systems: theoretical development and application of an ergonomics methodology
  publication-title: Ergonomics
  doi: 10.1080/00140130600612762
  contributor:
    fullname: Stanton
– volume: 25
  start-page: 393
  issue: 5
  year: 2013
  ident: 10.1016/j.ssci.2019.06.033_b0105
  article-title: Review article: Improving the hospital clinical handover between paramedics and emergency department staff in the deteriorating patient
  publication-title: Emerg. Med. Austral.
  doi: 10.1111/1742-6723.12120
  contributor:
    fullname: Dawson
– volume: 17
  start-page: 133
  issue: 2
  year: 2011
  ident: 10.1016/j.ssci.2019.06.033_b0480
  article-title: Communication at the bedside to enhance patient care: a survey of nurses' experience and perspective of handover
  publication-title: Int. J. Nurs. Pract.
  doi: 10.1111/j.1440-172X.2011.01918.x
  contributor:
    fullname: Street
– volume: 16
  start-page: 303
  issue: 1
  year: 2012
  ident: 10.1016/j.ssci.2019.06.033_b0090
  article-title: A handoff is not a telegram: an understanding of the patient is co-constructed
  publication-title: Crit. Care
  doi: 10.1186/cc10536
  contributor:
    fullname: Cohen
– ident: 10.1016/j.ssci.2019.06.033_b0160
– year: 2009
  ident: 10.1016/j.ssci.2019.06.033_b0410
  contributor:
    fullname: Salmon
– volume: 21
  start-page: 863
  issue: 10
  year: 2012
  ident: 10.1016/j.ssci.2019.06.033_b0215
  article-title: An institution-wide handoff task force to standardise and improve physician handoffs
  publication-title: BMJ Qual. Saf.
  doi: 10.1136/bmjqs-2011-000658
  contributor:
    fullname: Horwitz
– year: 2006
  ident: 10.1016/j.ssci.2019.06.033_b0235
  contributor:
    fullname: Lardner
– year: 1993
  ident: 10.1016/j.ssci.2019.06.033_b0440
  contributor:
    fullname: Stanton
– year: 1999
  ident: 10.1016/j.ssci.2019.06.033_b0530
  contributor:
    fullname: Vicente
– year: 2011
  ident: 10.1016/j.ssci.2019.06.033_b0350
  article-title: Effective shift handover
  doi: 10.1007/978-3-642-21741-8_36
  contributor:
    fullname: Plocher
– year: 2004
  ident: 10.1016/j.ssci.2019.06.033_b0535
  contributor:
    fullname: Wachter
– volume: 35
  start-page: 49
  issue: 3
  year: 2013
  ident: 10.1016/j.ssci.2019.06.033_b0490
  article-title: Failures in transition: learning from incidents relating to clinical handover in acute care
  publication-title: J. Healthcare Qual.
  doi: 10.1111/j.1945-1474.2011.00189.x
  contributor:
    fullname: Thomas
– ident: 10.1016/j.ssci.2019.06.033_b0145
  contributor:
    fullname: Eurocontrol
– volume: 69
  start-page: 247
  issue: 2
  year: 2013
  ident: 10.1016/j.ssci.2019.06.033_b0435
  article-title: Research on nursing handoffs for medical and surgical settings: an integrative review
  publication-title: J. Adv. Nurs.
  doi: 10.1111/j.1365-2648.2012.06087.x
  contributor:
    fullname: Staggers
– volume: 18
  start-page: 72
  issue: 1
  year: 2008
  ident: 10.1016/j.ssci.2019.06.033_b0310
  article-title: Best practices in shift turnovers: implications for reducing aviation maintenance turnover errors as revealed in asrs reports
  publication-title: Int. J. Aviat. Psychol.
  doi: 10.1080/10508410701749464
  contributor:
    fullname: Parke
– volume: 5
  start-page: 163
  issue: 2
  year: 1995
  ident: 10.1016/j.ssci.2019.06.033_b0185
  article-title: Shared functional representation in cooperative tasks - the example of shift changeover
  publication-title: Int. J. Human Fact. Manuf.
  doi: 10.1002/hfm.4530050205
  contributor:
    fullname: Grusenmeyer
– volume: 371
  start-page: 1803
  issue: 19
  year: 2014
  ident: 10.1016/j.ssci.2019.06.033_b0475
  article-title: Changes in medical errors after implementation of a handoff program
  publication-title: N. Engl. J. Med.
  doi: 10.1056/NEJMsa1405556
  contributor:
    fullname: Starmer
– volume: 71
  start-page: 1135
  issue: 5
  year: 2015
  ident: 10.1016/j.ssci.2019.06.033_b0130
  article-title: Nursing handovers as resilient points of care: linking handover strategies to treatment errors in the patient care in the following shift
  publication-title: J. Adv. Nurs.
  doi: 10.1111/jan.12615
  contributor:
    fullname: Drach-Zahavy
– ident: 10.1016/j.ssci.2019.06.033_b0030
  doi: 10.1037/e577042012-026
– volume: 10
  start-page: 317
  issue: 3–4
  year: 2001
  ident: 10.1016/j.ssci.2019.06.033_b0340
  article-title: Shift changes, updates, and the on-call architecture in space shuttle mission control
  publication-title: Comput. Support. Coop. Work
  doi: 10.1023/A:1012705926828
  contributor:
    fullname: Patterson
– volume: 138
  start-page: 12
  issue: 5
  year: 2016
  ident: 10.1016/j.ssci.2019.06.033_b0180
  article-title: Handoffs: transitions of care for children in the emergency department
  publication-title: Pediatrics
  contributor:
    fullname: Gross
– volume: 20
  start-page: 133
  issue: 3
  year: 2012
  ident: 10.1016/j.ssci.2019.06.033_b0040
  article-title: Clinical handover of patients arriving by ambulance to a hospital emergency department: a qualitative study
  publication-title: Int. Emerg. Nurs.
  doi: 10.1016/j.ienj.2011.10.002
  contributor:
    fullname: Bost
– volume: 115
  start-page: 1183
  issue: 5
  year: 2012
  ident: 10.1016/j.ssci.2019.06.033_b0515
  article-title: Multitasking during patient handover in the recovery room
  publication-title: Anesth. Analg.
  doi: 10.1213/ANE.0b013e31826996a2
  contributor:
    fullname: Van Rensen
– year: 2010
  ident: 10.1016/j.ssci.2019.06.033_b0450
  contributor:
    fullname: Stanton
– ident: 10.1016/j.ssci.2019.06.033_b0230
– volume: 20
  start-page: 128
  issue: 2
  year: 2011
  ident: 10.1016/j.ssci.2019.06.033_b0360
  article-title: Doctors' handovers in hospitals: a literature review
  publication-title: BMJ Qual. Saf.
  doi: 10.1136/bmjqs.2009.034389
  contributor:
    fullname: Raduma-Tomas
– volume: 22
  start-page: 751
  issue: 10
  year: 2006
  ident: 10.1016/j.ssci.2019.06.033_b0420
  article-title: Emergency physician intershift handovers: an analysis of our transitional care
  publication-title: Pediatr. Emerg. Care
  doi: 10.1097/01.pec.0000238738.99284.20
  contributor:
    fullname: Singer
– volume: 45
  start-page: 830
  issue: 4
  year: 2008
  ident: 10.1016/j.ssci.2019.06.033_b0525
  article-title: Inter-and intra-organizational knowledge transfer: a meta-analytic review and assessment of its antecedents and consequences
  publication-title: J. Manage. Stud.
  doi: 10.1111/j.1467-6486.2008.00771.x
  contributor:
    fullname: van Wijk
– volume: 60
  start-page: 449
  issue: 4
  year: 2017
  ident: 10.1016/j.ssci.2019.06.033_b0455
  article-title: State-of-science: situation awareness in individuals, teams and systems
  publication-title: Ergonomics
  doi: 10.1080/00140139.2017.1278796
  contributor:
    fullname: Stanton
– year: 2005
  ident: 10.1016/j.ssci.2019.06.033_b0315
  article-title: Best practices in shift handover communication: Mars exploration rover surface operations
  contributor:
    fullname: Parke
– volume: 24
  start-page: 662
  issue: 5–6
  year: 2015
  ident: 10.1016/j.ssci.2019.06.033_b0010
  article-title: Nursing bedside clinical handover - an integrated review of issues and tools
  publication-title: J. Clin. Nurs.
  doi: 10.1111/jocn.12706
  contributor:
    fullname: Anderson
– volume: 55
  start-page: 171
  issue: 2
  year: 2010
  ident: 10.1016/j.ssci.2019.06.033_b0080
  article-title: Improving handoffs in the emergency department
  publication-title: Ann. Emerg. Med.
  doi: 10.1016/j.annemergmed.2009.07.016
  contributor:
    fullname: Cheung
– volume: 79
  start-page: 186
  issue: 2
  year: 2004
  ident: 10.1016/j.ssci.2019.06.033_b0485
  article-title: Communication failures: an insidious contributor to medical mishaps
  publication-title: Acad. Med.
  doi: 10.1097/00001888-200402000-00019
  contributor:
    fullname: Sutcliffe
– volume: 17
  start-page: 6
  issue: 1
  year: 2008
  ident: 10.1016/j.ssci.2019.06.033_b0035
  article-title: Adequacy of information transferred at resident sign-out (in-hospital handover of care): a prospective survey
  publication-title: Qual Saf Health Care
  doi: 10.1136/qshc.2006.019273
  contributor:
    fullname: Borowitz
– volume: 45
  start-page: 629
  issue: 3
  year: 2014
  ident: 10.1016/j.ssci.2019.06.033_b0295
  article-title: Taking ergonomics to the bedside–A multi-disciplinary approach to designing safer healthcare
  publication-title: Appl. Ergon.
  doi: 10.1016/j.apergo.2013.09.004
  contributor:
    fullname: Norris
– year: 1992
  ident: 10.1016/j.ssci.2019.06.033_b0415
  contributor:
    fullname: Salas
– volume: 53
  start-page: 267
  year: 2016
  ident: 10.1016/j.ssci.2019.06.033_b0425
  article-title: Keeping it together: the role of transactional situation awareness in team performance
  publication-title: Int. J. Ind. Ergon.
  doi: 10.1016/j.ergon.2016.02.007
  contributor:
    fullname: Sorensen
– volume: 36
  start-page: 671
  issue: 3
  year: 2010
  ident: 10.1016/j.ssci.2019.06.033_b0270
  article-title: The production effect: delineation of a phenomenon
  publication-title: J. Exp. Psychol. Learn. Mem. Cogn.
  doi: 10.1037/a0018785
  contributor:
    fullname: Macleod
– volume: 45
  start-page: 1081
  issue: 11
  year: 2011
  ident: 10.1016/j.ssci.2019.06.033_b0170
  article-title: Educational interventions to improve handover in health care: a systematic review
  publication-title: Med. Educ.
  doi: 10.1111/j.1365-2923.2011.04049.x
  contributor:
    fullname: Gordon
– volume: 6
  start-page: 88
  issue: 1
  year: 2012
  ident: 10.1016/j.ssci.2019.06.033_b0265
  article-title: Human factors in control room operations in mineral processing: elevating control from reactive to proactive
  publication-title: J. Cogn. Eng. Decis. Mak.
  doi: 10.1177/1555343411432340
  contributor:
    fullname: Li
– volume: 59
  start-page: 45
  year: 2017
  ident: 10.1016/j.ssci.2019.06.033_b0120
  article-title: Improving our understanding of multi-tasking in healthcare: drawing together the cognitive psychology and healthcare literature
  publication-title: Appl. Ergon.
  doi: 10.1016/j.apergo.2016.08.021
  contributor:
    fullname: Douglas
– volume: 31
  start-page: 91
  issue: 2
  year: 2012
  ident: 10.1016/j.ssci.2019.06.033_b0065
  article-title: Effective transfer of information and responsibilities with handover: a literature review
  publication-title: Assistenza Infermieristica E Ricerca
  contributor:
    fullname: Bulfone
– ident: 10.1016/j.ssci.2019.06.033_b0155
– volume: 27
  start-page: 514
  issue: 3
  year: 2016
  ident: 10.1016/j.ssci.2019.06.033_b0245
  article-title: Coordinating flexible performance during everyday work: an ethnomethodological study of handoff routines
  publication-title: Organ. Sci.
  doi: 10.1287/orsc.2015.1043
  contributor:
    fullname: Lebaron
– volume: 52
  start-page: e161
  issue: 6
  year: 2012
  ident: 10.1016/j.ssci.2019.06.033_b0085
  article-title: The prescription handoff in community pharmacy: a study of its form and function
  publication-title: J. Am. Pharm. Assoc.
  doi: 10.1331/JAPhA.2012.11233
  contributor:
    fullname: Chui
– year: 2007
  ident: 10.1016/j.ssci.2019.06.033_b0405
  contributor:
    fullname: The Royal College of Surgeons of England
– volume: 22
  start-page: 1470
  issue: 10
  year: 2007
  ident: 10.1016/j.ssci.2019.06.033_b0210
  article-title: Development and implementation of an oral sign-out skills curriculum
  publication-title: J. Gen. Intern. Med.
  doi: 10.1007/s11606-007-0331-0
  contributor:
    fullname: Horwitz
– volume: 158
  start-page: 85
  issue: 1
  year: 2015
  ident: 10.1016/j.ssci.2019.06.033_b0355
  article-title: Effectiveness of interventions to improve patient handover in surgery: a systematic review
  publication-title: Surgery
  doi: 10.1016/j.surg.2015.02.017
  contributor:
    fullname: Pucher
– volume: 28
  start-page: 19
  issue: 1
  year: 2015
  ident: 10.1016/j.ssci.2019.06.033_b0430
  article-title: Measurement of the frequency and source of interruptions occurring during bedside nursing handover in the intensive care unit: an observational study
  publication-title: Austral. Crit. Care
  doi: 10.1016/j.aucc.2014.04.002
  contributor:
    fullname: Spooner
– volume: 24
  start-page: 894
  issue: 8
  year: 2011
  ident: 10.1016/j.ssci.2019.06.033_b0260
  article-title: The control room operator: the forgotten element in mineral process control
  publication-title: Miner. Eng.
  doi: 10.1016/j.mineng.2011.04.001
  contributor:
    fullname: Li
– volume: 22
  start-page: 130
  issue: 2
  year: 2012
  ident: 10.1016/j.ssci.2019.06.033_b0110
  article-title: Analysis of information exchange activities to actualize and validate situation awareness during shift changeovers in nuclear power plants
  publication-title: Hum. Factors Ergon. Manuf. Serv. Ind.
  doi: 10.1002/hfm.20201
  contributor:
    fullname: de Carvalho
– start-page: 41
  year: 2003
  ident: 10.1016/j.ssci.2019.06.033_b0015
  article-title: Hierarchical task analysis
  contributor:
    fullname: Annett
– volume: 17
  start-page: 4
  issue: 1
  year: 2008
  ident: 10.1016/j.ssci.2019.06.033_b0325
  article-title: Structuring flexibility: the potential good, bad and ugly in standardisation of handovers
  publication-title: Qual. Saf. Health Care
  doi: 10.1136/qshc.2007.022772
  contributor:
    fullname: Patterson
– year: 2016
  ident: 10.1016/j.ssci.2019.06.033_b0275
  article-title: Towards a taxonomy of autonomous vehicle handover situations
  contributor:
    fullname: Mccall
– volume: 89
  start-page: 876
  issue: 6
  year: 2014
  ident: 10.1016/j.ssci.2019.06.033_b0465
  article-title: Development, implementation, and dissemination of the i-pass handoff curriculum: a multisite educational intervention to improve patient handoffs
  publication-title: Acad. Med.
  doi: 10.1097/ACM.0000000000000264
  contributor:
    fullname: Starmer
– ident: 10.1016/j.ssci.2019.06.033_b0115
– volume: 110
  start-page: 24
  issue: 4
  year: 2010
  ident: 10.1016/j.ssci.2019.06.033_b0390
  article-title: Nursing handoffs: a systematic review of the literature
  publication-title: Am. J. Nurs.
  doi: 10.1097/01.NAJ.0000370154.79857.09
  contributor:
    fullname: Riesenberg
– volume: 55
  start-page: 1073
  issue: 9
  year: 2012
  ident: 10.1016/j.ssci.2019.06.033_b0380
  article-title: Models of models: filtering and bias rings in depiction of knowledge structures and their implications for design
  publication-title: Ergonomics
  doi: 10.1080/00140139.2012.692818
  contributor:
    fullname: Revell
– volume: 53
  start-page: 184
  issue: 2
  year: 2010
  ident: 10.1016/j.ssci.2019.06.033_b0545
  article-title: From ethnography to the EAST method: a tractable approach for representing distributed cognition in air traffic control
  publication-title: Ergonomics
  doi: 10.1080/00140130903171672
  contributor:
    fullname: Walker
– ident: 10.1016/j.ssci.2019.06.033_b0150
  contributor:
    fullname: Eurocontrol
– ident: 10.1016/j.ssci.2019.06.033_b0200
– volume: 18
  start-page: 261
  issue: 4
  year: 2009
  ident: 10.1016/j.ssci.2019.06.033_b0345
  article-title: Use of strategies from high-reliability organisations to the patient hand-off by resident physicians: practical implications
  publication-title: Qual. Saf. Health Care
  doi: 10.1136/qshc.2008.031609
  contributor:
    fullname: Philibert
– volume: 4
  start-page: 4
  issue: 1
  year: 2012
  ident: 10.1016/j.ssci.2019.06.033_b0385
  article-title: Shift-to-shift handoff research: where do we go from here?
  publication-title: J. Graduate Med. Educ.
  doi: 10.4300/JGME-D-11-00308.1
  contributor:
    fullname: Riesenberg
– volume: 32
  start-page: 167
  issue: 3
  year: 2006
  ident: 10.1016/j.ssci.2019.06.033_b0190
  article-title: SBAR: a shared mental model for improving communication between clinicians
  publication-title: Joint Commiss. J. Qual. Patient Saf.
  doi: 10.1016/S1553-7250(06)32022-3
  contributor:
    fullname: Haig
– volume: 23
  start-page: 989
  issue: 12
  year: 2014
  ident: 10.1016/j.ssci.2019.06.033_b0045
  article-title: Read-back improves information transfer in simulated clinical crises
  publication-title: BMJ Qual. Saf.
  doi: 10.1136/bmjqs-2014-003096
  contributor:
    fullname: Boyd
– volume: 84
  start-page: 1775
  issue: 12
  year: 2009
  ident: 10.1016/j.ssci.2019.06.033_b0400
  article-title: Residents' and attending physicians' handoffs: a systematic review of the literature
  publication-title: Acad. Med.
  doi: 10.1097/ACM.0b013e3181bf51a6
  contributor:
    fullname: Riesenberg
– year: 2015
  ident: 10.1016/j.ssci.2019.06.033_b0540
  article-title: Autonomous driving: investigating the feasibility of car-driver handover assistance
  contributor:
    fullname: Walch
– ident: 10.1016/j.ssci.2019.06.033_b0510
– volume: 30
  start-page: 460
  issue: 8
  year: 2004
  ident: 10.1016/j.ssci.2019.06.033_b0060
  article-title: Closing the communication loop: using readback/hearback to support patient safety
  publication-title: Joint Commiss. J. Qual. Saf.
  doi: 10.1016/S1549-3741(04)30053-5
  contributor:
    fullname: Brown
– volume: 23
  start-page: 483
  issue: 6
  year: 2014
  ident: 10.1016/j.ssci.2019.06.033_b0375
  article-title: Interactive questioning in critical care during handovers: a transcript analysis of communication behaviours by physicians, nurses and nurse practitioners
  publication-title: BMJ Qual. Saf.
  doi: 10.1136/bmjqs-2013-002341
  contributor:
    fullname: Rayo
– volume: 43
  start-page: 447
  issue: 2
  year: 2012
  ident: 10.1016/j.ssci.2019.06.033_b0255
  article-title: Advantages of shift changeovers with meetings: ergonomic analysis of shift supervisors’ activity in aircraft building
  publication-title: Appl. Ergon.
  doi: 10.1016/j.apergo.2011.07.001
  contributor:
    fullname: Le Bris
– ident: 10.1016/j.ssci.2019.06.033_b0285
– ident: 10.1016/j.ssci.2019.06.033_b0560
– volume: 86
  start-page: 11
  issue: 1022
  year: 2013
  ident: 10.1016/j.ssci.2019.06.033_b0195
  article-title: Learning from incident reports in the Australian medical imaging setting: handover and communication errors
  publication-title: Br. J. Radiol.
  doi: 10.1259/bjr.20120336
  contributor:
    fullname: Hannaford
– volume: 27
  start-page: 193
  year: 2014
  ident: 10.1016/j.ssci.2019.06.033_b0280
  article-title: Human factors implications of vehicle automation: current understanding and future directions
  publication-title: Transp. Res. Part F: Traffic Psychol. Behav.
  doi: 10.1016/j.trf.2014.11.002
  contributor:
    fullname: Merat
– volume: 8
  start-page: 213
  issue: 3
  year: 2007
  ident: 10.1016/j.ssci.2019.06.033_b0135
  article-title: The cooperative shift change: an illustration using air traffic control
  publication-title: Theor. Issues Ergon. Sci.
  doi: 10.1080/14639220600816155
  contributor:
    fullname: Durso
– volume: 22
  start-page: 192
  issue: 1–2
  year: 2013
  ident: 10.1016/j.ssci.2019.06.033_b0495
  article-title: Family members' perceptions of the nursing bedside handover
  publication-title: J. Clin. Nurs.
  doi: 10.1111/j.1365-2702.2012.04212.x
  contributor:
    fullname: Tobiano
– volume: 59
  start-page: 689
  issue: 4
  year: 2017
  ident: 10.1016/j.ssci.2019.06.033_b9005
  article-title: Takeover time in highly automated vehicles: noncritical transitions to and from manual control
  publication-title: Human Factors
  doi: 10.1177/0018720816685832
  contributor:
    fullname: Eriksson
– year: 2010
  ident: 10.1016/j.ssci.2019.06.033_b0290
  contributor:
    fullname: Nolan
– volume: 8
  start-page: 1
  issue: 67
  year: 2013
  ident: 10.1016/j.ssci.2019.06.033_b0520
  article-title: A strategy to enhance the safety and efficiency of handovers of ICU patients: study protocol of the pickup study
  publication-title: Implement. Sci.
  contributor:
    fullname: van Sluisveld
– volume: 37
  start-page: 65
  issue: 1
  year: 1995
  ident: 10.1016/j.ssci.2019.06.033_b0140
  article-title: Toward a theory of situation awareness in dynamic systems
  publication-title: Hum. Factors
  doi: 10.1518/001872095779049499
  contributor:
    fullname: Endsley
– volume: 13
  start-page: 215
  issue: 2
  year: 1993
  ident: 10.1016/j.ssci.2019.06.033_b0320
  article-title: Learning from the piper alpha accident - a postmortem analysis of technical and organizational-factors
  publication-title: Risk Anal.
  doi: 10.1111/j.1539-6924.1993.tb01071.x
  contributor:
    fullname: Paté-Cornell
– volume: 8
  start-page: 256
  issue: 1
  year: 2008
  ident: 10.1016/j.ssci.2019.06.033_b0240
  article-title: Conceptualizing handover strategies at change of shift in the emergency department: a grounded theory study
  publication-title: BMC Health Serv. Res.
  doi: 10.1186/1472-6963-8-256
  contributor:
    fullname: Lawrence
– volume: 24
  start-page: 592
  issue: 3–4
  year: 2015
  ident: 10.1016/j.ssci.2019.06.033_b0125
  article-title: Between standardisation and resilience: nurses' emergent risk management strategies during handovers
  publication-title: J. Clin. Nurs.
  doi: 10.1111/jocn.12725
  contributor:
    fullname: Drach-Zahavy
– volume: 61
  start-page: 95
  issue: 1–2
  year: 1998
  ident: 10.1016/j.ssci.2019.06.033_b0175
  article-title: The contribution of human factors to accidents in the offshore oil industry
  publication-title: Reliab. Eng. Syst. Saf.
  doi: 10.1016/S0951-8320(98)80003-3
  contributor:
    fullname: Gordon
– volume: 17
  start-page: 11
  issue: 1
  year: 2008
  ident: 10.1016/j.ssci.2019.06.033_b0020
  article-title: A theoretical framework and competency-based approach to improving handoffs
  publication-title: Qual. Saf. Health Care
  doi: 10.1136/qshc.2006.018952
  contributor:
    fullname: Arora
– volume: 154
  year: 2008
  ident: 10.1016/j.ssci.2019.06.033_b0050
  article-title: Improving shift handover and maximising its value to the business
  publication-title: IChemE Symp. Ser.
  contributor:
    fullname: Brazier
– volume: 59
  start-page: 335
  issue: 4
  year: 1996
  ident: 10.1016/j.ssci.2019.06.033_b9000
  article-title: Shift takeover in a control room: chronopsychological approach
  publication-title: Le travail humain
  contributor:
    fullname: Andorre
– volume: 190
  start-page: S133
  issue: 11 Suppl
  year: 2009
  ident: 10.1016/j.ssci.2019.06.033_b0220
  article-title: Handover—enabling learning in communication for safety (helics): a report on achievements at two hospital sites
  publication-title: Med. J. Aust.
  contributor:
    fullname: Iedema
– volume: 43
  start-page: 1190
  issue: 8
  year: 2000
  ident: 10.1016/j.ssci.2019.06.033_b0445
  article-title: A field study of team working in a new human supervisory control system
  publication-title: Ergonomics
  doi: 10.1080/00140130050084941
  contributor:
    fullname: Stanton
– year: 1976
  ident: 10.1016/j.ssci.2019.06.033_b9010
  contributor:
    fullname: Neisser
– volume: 15
  start-page: 153
  issue: 2
  year: 2013
  ident: 10.1016/j.ssci.2019.06.033_b0225
  article-title: Strategies in controlling, coordinating and adapting performance in air traffic control: modelling ‘loss of control’ events
  publication-title: Cogn. Technol. Work
  doi: 10.1007/s10111-011-0209-0
  contributor:
    fullname: Kontogiannis
– ident: 10.1016/j.ssci.2019.06.033_b0300
– ident: 10.1016/j.ssci.2019.06.033_b0550
  doi: 10.1177/154193129904302004
– volume: 30
  start-page: 489
  issue: 4
  year: 2011
  ident: 10.1016/j.ssci.2019.06.033_b0365
  article-title: The constrato model of handover: a tool to support technology design and evaluation
  publication-title: Behav. Inf. Technol.
  doi: 10.1080/0144929X.2010.547220
  contributor:
    fullname: Randell
– volume: 15
  start-page: 191
  issue: 3
  year: 2009
  ident: 10.1016/j.ssci.2019.06.033_b0370
  article-title: Electronic software significantly improves quality of handover in a London teaching hospital
  publication-title: Health Inf. J.
  doi: 10.1177/1460458209337431
  contributor:
    fullname: Raptis
– year: 2010
  ident: 10.1016/j.ssci.2019.06.033_b0305
  article-title: Passing the baton: an experimental study of shift handover
  contributor:
    fullname: Parke
– volume: 4
  start-page: 127
  issue: 2
  year: 1995
  ident: 10.1016/j.ssci.2019.06.033_b0250
  article-title: Interaction process in computer-mediated and face-to-face groups
  publication-title: Comput. Supp. Cooper. Work (CSCW)
  contributor:
    fullname: Lebie
SSID ssj0001361
Score 2.3669703
SecondaryResourceType review_article
Snippet •Nineteen handover tools/techniques (HTTs) were identified across high-risk domains.•Tools and techniques are discussed in light of domain-specific...
In high-risk domains, poor shift handover has been identified as a key contributing factor in many incidents. This raises the question of: how can personnel...
SourceID proquest
crossref
elsevier
SourceType Aggregation Database
Publisher
StartPage 915
SubjectTerms Aviation
Communication
Continuity of care
Distributed situation awareness
Domains
Energy distribution
Handoff
Handover
Reviews
Risk
Risk factors
Safety management
Situational awareness
Standardization
Title Identified handover tools and techniques in high-risk domains: Using distributed situation awareness theory to inform current practices
URI https://dx.doi.org/10.1016/j.ssci.2019.06.033
https://www.proquest.com/docview/2270508585
Volume 118
hasFullText 1
inHoldings 1
isFullTextHit
isPrint
link http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwnV1BS91AEB70eWihSKsttVqZg7cSX7KbvLx4E1FeW_BiBW_L7G4WUto8aVJKL179253JJoKF9uBxk-wQdmZnJ5vv-xbgiNfMtAo8v0l5SvIq-ISr_Cyp8ypXFCjXdkBbXC5W1_mnm-JmA84mLozAKsfcH3P6kK3HK_NxNOe3TTO_SisOt0IXHJSZqJxvwtbwk2gGW6cfP68uHxJypgfZVHk-kQ4jdybCvDq2LQivapDx1Ppf69NfmXpYfi5ewvZYN-JpfLVXsFG3O_BsohV3O_AibsBh5BXtwn2k4AYuMVF2xwWqif16_a1DbuGDdmuHTYsiWpwIyhz9-js1bXeCA5YAvejqypFYbKVr-qgLjvRLKGScI3HgQf5muxgVWNFFvSec2Ffda7i-OP9ytkrGUxcSp0vVJ4ErBCJaLus6KOe8t2QL5ytfUOps4ZeiOUelDtaRqmmxVFSSONbVlm8G_QZm7bqt3wL6XCsrXKCwWORl4St2T8grFWyaWU9uDz5MY21uo7iGmVBnX414xohnjEDvtN6DYnKHeRQihrP_f_sdTL4z4wTtjFJlyrUpfyy9e6LZfXgurQjsO4BZ_-Nn_Z4LlN4ewubxXXY4huEfE-rpLg
link.rule.ids 315,783,787,4511,24130,27938,27939,45599,45693
linkProvider Elsevier
linkToHtml http://utb.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwnV1Nb9QwEB2V9lAkhKCAaCkwB24o2qydbNbcqqrVlpa90Eq9WWM7loIgW5EgxC_o32YmTiqBRA8c8-FR5BnPTKz3ngHecc3MTeT1TSpQVpgYMu7y51ldmEJRpEK7AW2xXqyuio_X5fUWHE9cGIFVjrk_5fQhW493ZuNszm6aZvY5NxxupS45KOeicv4AdrgbMBzsO0dn56v1XUKe60E2Vd7PZMDInUkwr45tC8LLDDKeWv-rPv2VqYfyc_oEHo99Ix6lT3sKW3W7B7sTrbjbg0dpAw4Tr-gZ3CYKbuQWE2V3XKCa2G82XzvkK7zTbu2waVFEizNBmWPYfKOm7T7ggCXAILq6ciQWW-maPumCI_0UChnnSBx4kL_YLiYFVvRJ7wkn9lX3HK5OTy6PV9l46kLmdaX6LHKHQETLZV1H5X0Ijlzpgwkl5d6VYSmac1Tp6DypmhZLRRWJY33t-GHUL2C73bT1S8BQaOWECxQXi6Iqg-GKGQujosvnLpDfh_fTXNubJK5hJ9TZFyueseIZK9A7rfehnNxh_wgRy9n_3nGHk-_suEA7q1SVc2_KP0sH_2n2LeyuLj9d2Iuz9fkreChPEsjvELb77z_q19ys9O7NGIy_AdBF6ys
openUrl ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info%3Asid%2Fsummon.serialssolutions.com&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.atitle=Identified+handover+tools+and+techniques+in+high-risk+domains%3A+Using+distributed+situation+awareness+theory+to+inform+current+practices&rft.jtitle=Safety+science&rft.au=Clark%2C+Jediah+R.&rft.au=Stanton%2C+Neville+A.&rft.au=Revell%2C+Kirsten+M.A.&rft.date=2019-10-01&rft.pub=Elsevier+Ltd&rft.issn=0925-7535&rft.eissn=1879-1042&rft.volume=118&rft.spage=915&rft.epage=924&rft_id=info:doi/10.1016%2Fj.ssci.2019.06.033&rft.externalDocID=S0925753518319155
thumbnail_l http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/lc.gif&issn=0925-7535&client=summon
thumbnail_m http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/mc.gif&issn=0925-7535&client=summon
thumbnail_s http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=/sc.gif&issn=0925-7535&client=summon