Reputation and its consequences in Fintech services: the case of mobile banking - Nguyen, Yen Thi Hoang; Tapanainen, Tommi; Nguyen, Hai Thi Thanh (International journal of bank marketing, 2022)
Keywords: Bank marketing; Bank technology; Banking industry; Customer services; Financial institutions; Financial services; Influence; Mobile commerce; Perceptions; Reputations; Smartphones; Vietnam; South Korea; China; Perceived security risk; Mobile payment; Reputation; Trust on mobile services