APA (7th ed.) Citation

Robledo, M. A. (2024). Customer transformation in services: Conceptualization and research agenda. Journal of service theory and practice, 34(3), 420-431. https://doi.org/10.1108/JSTP-01-2023-0012

Chicago Style (17th ed.) Citation

Robledo, Marco Antonio. "Customer Transformation In services: Conceptualization And research Agenda." Journal of Service Theory and Practice 34, no. 3 (2024): 420-431. https://doi.org/10.1108/JSTP-01-2023-0012.

MLA (9th ed.) Citation

Robledo, Marco Antonio. "Customer Transformation In services: Conceptualization And research Agenda." Journal of Service Theory and Practice, vol. 34, no. 3, 2024, pp. 420-431, https://doi.org/10.1108/JSTP-01-2023-0012.