Working Alliance Theory in Workplace Coaching: A Pilot Study Exploring the Missing Role of the Organization

Working alliance theory describes the therapist–client relationship in psychotherapy and has been adapted to study workplace coaching effectiveness. The application of this theory in workplace coaching research has produced mixed results suggesting that additional factors could be at play. In workpl...

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Published inThe Journal of applied behavioral science Vol. 60; no. 2; pp. 310 - 332
Main Authors Kruger, F., Terblanche, N. H. D.
Format Journal Article
LanguageEnglish
Published Los Angeles, CA SAGE Publications 01.06.2024
SAGE PUBLICATIONS, INC
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ISSN0021-8863
1552-6879
DOI10.1177/00218863221136125

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Abstract Working alliance theory describes the therapist–client relationship in psychotherapy and has been adapted to study workplace coaching effectiveness. The application of this theory in workplace coaching research has produced mixed results suggesting that additional factors could be at play. In workplace coaching, the organization often pays for and influences the coaching process. The role of the organization in the working alliance between coach and coachee has, however, not been studied sufficiently. his exploratory, hybrid deductive–inductive qualitative study used the Working Alliance Inventory as theoretical lens to examine coachees’ perspectives on the organizational role in the coach–coachee working alliance. The findings indicate that organizations have a direct impact on the bond, task, and goals of the working alliance by facilitating the coaching process, influencing the coaching agenda and contract, and through coach selection. This tentative analysis suggests that measurements of the working alliance should be extended to include these organizational aspects.
AbstractList Working alliance theory describes the therapist–client relationship in psychotherapy and has been adapted to study workplace coaching effectiveness. The application of this theory in workplace coaching research has produced mixed results suggesting that additional factors could be at play. In workplace coaching, the organization often pays for and influences the coaching process. The role of the organization in the working alliance between coach and coachee has, however, not been studied sufficiently. his exploratory, hybrid deductive–inductive qualitative study used the Working Alliance Inventory as theoretical lens to examine coachees’ perspectives on the organizational role in the coach–coachee working alliance. The findings indicate that organizations have a direct impact on the bond, task, and goals of the working alliance by facilitating the coaching process, influencing the coaching agenda and contract, and through coach selection. This tentative analysis suggests that measurements of the working alliance should be extended to include these organizational aspects.
Author Terblanche, N. H. D.
Kruger, F.
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Issue 2
Keywords coaching success
working alliance theory
workplace coaching
working alliance inventory
working alliance
coachee perspective
Language English
License This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).
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Snippet Working alliance theory describes the therapist–client relationship in psychotherapy and has been adapted to study workplace coaching effectiveness. The...
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StartPage 310
SubjectTerms Alliances
Client relationships
Coaching
Institutional aspects
Organization theory
Organizational effectiveness
Pilot projects
Psychotherapy
Therapeutic alliances
Workplaces
Title Working Alliance Theory in Workplace Coaching: A Pilot Study Exploring the Missing Role of the Organization
URI https://journals.sagepub.com/doi/full/10.1177/00218863221136125
https://www.proquest.com/docview/3126983752
Volume 60
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