The Mediating Role of Project Citizenship Behavior in the Relationship Between Organizational Justice Dimensions and Project Success

The impact of behavioral aspects on project success remains an area that requires more attention. Drawing on the social exchange theory (SET), our study tested the mediating role of project citizenship behavior (PCB) in the relationships of all four organizational justice dimensions (i.e., procedura...

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Published inProject management journal Vol. 52; no. 6; pp. 547 - 562
Main Authors Shafi, Muhammad Qaiser, Iqbal, Rimsha, Shahzad, Khurram, Unterhitzenberger, Christine
Format Journal Article
LanguageEnglish
Published Los Angeles, CA SAGE Publications 01.12.2021
Sage Publications Ltd
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ISSN8756-9728
1938-9507
DOI10.1177/87569728211026423

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Abstract The impact of behavioral aspects on project success remains an area that requires more attention. Drawing on the social exchange theory (SET), our study tested the mediating role of project citizenship behavior (PCB) in the relationships of all four organizational justice dimensions (i.e., procedural, distributive, informational, and interpersonal justice) with project success. A time-lagged survey of project team members (n = 233) was conducted and analyzed through structural equation modeling (SEM). The results indicate that all four organizational justice dimensions are positively associated with project success, whereas informational justice appears to be the most influential dimension, and that PCB mediates all of these relationships. Project managers/sponsors should enact organizational justice and enhance project citizenship to achieve project success.
AbstractList The impact of behavioral aspects on project success remains an area that requires more attention. Drawing on the social exchange theory (SET), our study tested the mediating role of project citizenship behavior (PCB) in the relationships of all four organizational justice dimensions (i.e., procedural, distributive, informational, and interpersonal justice) with project success. A time-lagged survey of project team members ( n = 233) was conducted and analyzed through structural equation modeling (SEM). The results indicate that all four organizational justice dimensions are positively associated with project success, whereas informational justice appears to be the most influential dimension, and that PCB mediates all of these relationships. Project managers/sponsors should enact organizational justice and enhance project citizenship to achieve project success.
Author Shahzad, Khurram
Iqbal, Rimsha
Shafi, Muhammad Qaiser
Unterhitzenberger, Christine
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Issue 6
Keywords social exchange theory
project citizenship behavior
organizational justice
project success
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Snippet The impact of behavioral aspects on project success remains an area that requires more attention. Drawing on the social exchange theory (SET), our study tested...
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SubjectTerms Citizenship
Organizational justice
Social exchange theory
Success
Title The Mediating Role of Project Citizenship Behavior in the Relationship Between Organizational Justice Dimensions and Project Success
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Volume 52
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