Santos, G., Mota, V. F. S., Benevenuto, F., & Silva, T. H. (2020). Neutrality may matter: Sentiment analysis in reviews of Airbnb, Booking, and Couchsurfing in Brazil and USA. Social network analysis and mining, 10(1), 45. https://doi.org/10.1007/s13278-020-00656-5
Chicago Style (17th ed.) CitationSantos, Gustavo, Vinicius F. S. Mota, Fabrício Benevenuto, and Thiago H. Silva. "Neutrality May Matter: Sentiment Analysis in Reviews of Airbnb, Booking, and Couchsurfing in Brazil and USA." Social Network Analysis and Mining 10, no. 1 (2020): 45. https://doi.org/10.1007/s13278-020-00656-5.
MLA (9th ed.) CitationSantos, Gustavo, et al. "Neutrality May Matter: Sentiment Analysis in Reviews of Airbnb, Booking, and Couchsurfing in Brazil and USA." Social Network Analysis and Mining, vol. 10, no. 1, 2020, p. 45, https://doi.org/10.1007/s13278-020-00656-5.