APA (7th ed.) Citation

Seo, S. (2022). When Female (Male) Robot Is Talking To Me: Effect of service robots’ gender and anthropomorphism on customer satisfaction. International journal of hospitality management, 102, 103166. https://doi.org/10.1016/j.ijhm.2022.103166

Chicago Style (17th ed.) Citation

Seo, Soobin. "When Female (Male) Robot Is Talking To Me: Effect of Service Robots’ Gender and Anthropomorphism on Customer Satisfaction." International Journal of Hospitality Management 102 (2022): 103166. https://doi.org/10.1016/j.ijhm.2022.103166.

MLA (9th ed.) Citation

Seo, Soobin. "When Female (Male) Robot Is Talking To Me: Effect of Service Robots’ Gender and Anthropomorphism on Customer Satisfaction." International Journal of Hospitality Management, vol. 102, 2022, p. 103166, https://doi.org/10.1016/j.ijhm.2022.103166.