Analysing cooperatives’ digital maturity using a synthetic indicator

A company’s digitalisation journey spans multiple dimensions and processes. However, studies of digital maturity have focused only on certain parts of the process. This study presents a method capable of fully capturing a company’s level of digital maturity. A DP2 indicator of digital maturity was c...

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Bibliographic Details
Published inInternational journal of information management Vol. 72; p. 102678
Main Authors Ribeiro-Navarrete, Belén, Martín Martín, José María, Guaita-Martínez, José Manuel, Simón-Moya, Virginia
Format Journal Article
LanguageEnglish
Published Elsevier Ltd 01.10.2023
Subjects
Digital maturity
Digitalisation
Sector
Synthetic indicator
Digitalisation
Synthetic indicator
Digital maturity
Sector
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Summary:A company’s digitalisation journey spans multiple dimensions and processes. However, studies of digital maturity have focused only on certain parts of the process. This study presents a method capable of fully capturing a company’s level of digital maturity. A DP2 indicator of digital maturity was constructed. This indicator is based on responses to a company survey of digitalisation in different business areas and processes. Companies with the highest degree of digitalisation are the oldest and largest (most employees). Differences between companies and sectors can be explained by the level of digitalisation in terms of digital management intensity, departmental agility and digital orientation. •Digital maturity should be measured using a set of indicators.•Larger companies have greater digital maturity.•Environmental management is one of the most digitalised areas.•Differences between companies and sectors can be explained by digital management intensity.
ISSN:0268-4012
1873-4707
DOI:10.1016/j.ijinfomgt.2023.102678