Managing skill certification in online outsourcing platforms: A perspective of buyer-determined reverse auctions

• Published in: International journal of production economics Vol. 238; p. 108166
• Main Authors: Li, Zhipeng, Zhou, Xiaoyu, Huang, Shoujun
• Format: Journal Article
• Language: English
• Published: Elsevier B.V 01.08.2021; Elsevier Science Publishers
• Subjects: Buyer-determined auctions; Online outsourcing platforms; Outsourcing; Service quality; Skill certification; Buyer-determined auctions; Service quality; Online outsourcing platforms; Skill certification

In online outsourcing platforms where clients (buyers) can procure diverse services from freelancers (service providers), skill certification systems are usually offered for freelancers to signal their private service expertise. This study considers a multi-stage online outsourcing context where the...