Text-based Patient – Doctor Discourse Online And Patients’ Experiences of Empathy: Text-based Patient – Doctor Discourse Online And Patients’ Experiences of Empathy - Martikainen, Silja; Kohonen-Aho, Laura; Seittenranta, Niina; Makkonen, Emilia; Falcon, Mari; Wikström, Valtteri; Saarikivi, Katri (Computer supported cooperative work, 2024)
Keywords: Cluster analysis; Computer Science; ECSCW Contribution; Empathy; Patients; Physicians; Psychology; Reliability; Social Sciences; User Interfaces and Human Computer Interaction; Online clinic; Consultation and Relational Empathy questionnaire; Patient-doctor discourse; Medical care; Roter Interaction Analysis System; Empathy; Text-based interaction