Maintenance practices and overall equipment effectiveness: testing the moderating effect of training

• Published in: Journal of quality in maintenance engineering Vol. 29; no. 2; pp. 442 - 459
• Main Authors: Duarte, André Luís Castro Moura, Santiago Scarpin, Marcia Regina Santiago
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Publishing Limited 05.04.2023; Emerald Group Publishing Limited
• Subjects: Competitive advantage; Effectiveness; Efficiency; Empirical analysis; Industry 4.0; New technology; Predictive maintenance; Total quality; Training; Continuous process; Corrective maintenance; Efficiency; Overall equipment effectiveness; Preventive maintenance; Predictive maintenance
• DOI: 10.1108/JQME-04-2021-0033
• ISSN: 1355-2511

PurposeThis study aims to identify the relationship between different maintenance practices and productive efficiency in continuous process productive plants as well as the moderating effect of good training practices.Design/methodology/approachThe empirical data were drawn from a database containing 609 observations of 29 productive units. Scales were validated using the Q-sort method. The panel data technique was used as the analysis methodology, with the inclusion of fixed effects for each productive plant.FindingsMaintenance practices can effectively contribute to increasing the overall equipment effectiveness (OEE) of firms. Application of predictive maintenance practices should be considered as the primary training tool.Research limitations/implicationsThis study used a secondary database, limiting the research design and data manipulation.Practical implicationsThe article provides practitioners with an analysis of maintenance practices by category (predictive, preventive and corrective), and the impact of each practice on the OEE of continuous process productive plants. Moreover, it explores the importance of training for extracting more results from maintenance practices.Social implicationsCompanies are investing in new technologies, but it is also essential to invest in training people. There is a demand for Industry 4.0 through the introduction of upskilling and reskilling programs.Originality/valueThis study used practice-based view (PBV) theory to explain how maintenance practices help firms achieve greater OEE. Furthermore, it introduced training practice as a moderating variable in the relationship between maintenance practices and OEE.