“If it is too inconvenient I'm not going after it:” Convenience as a critical factor in information-seeking behaviors

• Published in: Library & information science research Vol. 33; no. 3; pp. 179 - 190
• Main Authors: Connaway, Lynn Sillipigni, Dickey, Timothy J., Radford, Marie L.
• Format: Journal Article
• Language: English
• Published: Amsterdam Elsevier Inc 01.07.2011; Elsevier
• Subjects: Exact sciences and technology; Information and communication sciences; Information science. Documentation; Information seeking behaviour; Information theory; Library and information science. General aspects; Sciences and techniques of general use; Use and user studies. Information needs; Users; Information use; Information retrieval; User behavior

In today's fast-paced world, anecdotal evidence suggests that information tends to inundate people, and users of information systems want to find information quickly and conveniently. Empirical evidence for convenience as a critical factor is explored in the data from two multi-year, user study...