APA (7th ed.) Citation

Zolkiewski, J., Lewis, B., Yuan, F., & Yuan, J. (2007). An assessment of customer service in business-to-business relationships. The Journal of services marketing, 21(5), 313-325. https://doi.org/10.1108/08876040710773624

Chicago Style (17th ed.) Citation

Zolkiewski, Judy, Barbara Lewis, Fang Yuan, and Jing Yuan. "An Assessment of Customer Service in Business-to-business Relationships." The Journal of Services Marketing 21, no. 5 (2007): 313-325. https://doi.org/10.1108/08876040710773624.

MLA (9th ed.) Citation

Zolkiewski, Judy, et al. "An Assessment of Customer Service in Business-to-business Relationships." The Journal of Services Marketing, vol. 21, no. 5, 2007, pp. 313-325, https://doi.org/10.1108/08876040710773624.