The Nursing Home Five Star Rating: How Does It Compare to Resident and Family Views of Care?
In 2008, the Centers for Medicare and Medicaid Services (CMS) implemented a five-star rating system of nursing homes in the United States. These star ratings have been widely publicized both by CMS and the national and state media. Although the components of the star rating system take into account...
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Published in | The Gerontologist Vol. 56; no. 2; p. 234 |
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Main Authors | , , |
Format | Journal Article |
Language | English |
Published |
United States
01.04.2016
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Abstract | In 2008, the Centers for Medicare and Medicaid Services (CMS) implemented a five-star rating system of nursing homes in the United States. These star ratings have been widely publicized both by CMS and the national and state media. Although the components of the star rating system take into account various dimensions of quality, satisfaction of nursing home residents and their families is not taken into consideration.
The current study compares the CMS star rating system to nursing home satisfaction data reported by residents and their families in Ohio.
Findings indicate that the star rating system does not adequately reflect consumer satisfaction.
We recommend that the star system be refined to include a consumer component. |
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AbstractList | In 2008, the Centers for Medicare and Medicaid Services (CMS) implemented a five-star rating system of nursing homes in the United States. These star ratings have been widely publicized both by CMS and the national and state media. Although the components of the star rating system take into account various dimensions of quality, satisfaction of nursing home residents and their families is not taken into consideration.
The current study compares the CMS star rating system to nursing home satisfaction data reported by residents and their families in Ohio.
Findings indicate that the star rating system does not adequately reflect consumer satisfaction.
We recommend that the star system be refined to include a consumer component. |
Author | Straker, Jane K Applebaum, Robert Williams, Anthony |
Author_xml | – sequence: 1 givenname: Anthony surname: Williams fullname: Williams, Anthony email: applebra@miamioh.edu organization: Otterbein Senior Lifestyle Choices, Otterbein Retirement Community, Lebanon, Ohio. applebra@miamioh.edu – sequence: 2 givenname: Jane K surname: Straker fullname: Straker, Jane K organization: Scripps Gerontology Center, Miami University, Oxford, Ohio – sequence: 3 givenname: Robert surname: Applebaum fullname: Applebaum, Robert email: applebra@miamioh.edu organization: Scripps Gerontology Center, Miami University, Oxford, Ohio. applebra@miamioh.edu |
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Copyright | The Author 2014. Published by Oxford University Press on behalf of The Gerontological Society of America. All rights reserved. For permissions, please e-mail: journals.permissions@oup.com. |
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SubjectTerms | Aged Consumer Behavior Humans Nursing Homes - standards Physicians - standards Quality Indicators, Health Care Retrospective Studies United States |
Title | The Nursing Home Five Star Rating: How Does It Compare to Resident and Family Views of Care? |
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