Role of compatibility and supply chain process integration in facilitating supply chain capabilities and organizational performance

• Published in: Supply chain management Vol. 24; no. 2; pp. 301 - 316
• Main Authors: Rajaguru, Rajesh, Matanda, Margaret J
• Format: Journal Article
• Language: English
• Published: Bradford Emerald Publishing Limited 13.03.2019; Emerald Group Publishing Limited
• Subjects: Compatibility; Competition; Competitive advantage; Customer retention; Design factors; Hypothesis testing; Logistics; Market shares; Researchers; Retailing; Structural equation modeling; Studies; Supply chain management; Supply chains; Dynamic capabilities; Integration; Supply-chain management; Operational performance

Purpose This study aims to investigate how compatibility between supply chain partners’ technological systems, as well as cultural and operational values, enhance supply chain process integration. Additionally, the paper examines whether supply chain capabilities mediate the relationship between sup...