Theoretical approach to a lower limit of KPIs for controlling complex organisational systems

• Published in: Organization, technology & management in construction Vol. 15; no. 1; pp. 169 - 177
• Main Author: Eber, Wolfgang
• Format: Journal Article Paper
• Language: English
• Published: Zagreb Sciendo 01.01.2023; De Gruyter Poland; DeGruyter
• Subjects: Complex systems; Complexity; Construction; construction management; controlling; controlling, Systems Theory, KPI, construction management, real estate management, complexity; KPI; Property management; Real estate; real estate management; System theory; Systems Theory

The organisation of projects is commonly understood as a highly complex system that is to be developed from standardised processes serving a unique goal to be reliably achieved at the first attempt. The system’s development on the time axis determines a significant part of the quality of an organisa...