Enhancing cultural competence in caring for lesbian, gay, bisexual, and transgender patients: An online training program for Taiwanese student nurses and nurses

Health disparities exist among lesbian, gay, bisexual, and transgender (LGBT) populations worldwide. However, student nurses and nurse staff have limited knowledge and skills in providing culturally competent nursing care for LGBT patients in Taiwan. This paper describes the development, implementat...

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Published inNurse education today Vol. 129; p. 105914
Main Authors Wang, Ya-Ching, Miao, Nae-Fang, You, Mei-Hui, Wang, Frank T.Y., Hsu, Chih-Yun, Lee, Po-Han, Du, Sih-Cheng
Format Journal Article
LanguageEnglish
Published Scotland Elsevier Ltd 01.10.2023
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Abstract Health disparities exist among lesbian, gay, bisexual, and transgender (LGBT) populations worldwide. However, student nurses and nurse staff have limited knowledge and skills in providing culturally competent nursing care for LGBT patients in Taiwan. This paper describes the development, implementation, and evaluation of an online training program for the cultural competence of student nurses and nurses in Taiwan. A one-group pre-/post-test study design. The study was conducted in five nursing schools, 10 nursing associations, and 37 long-term care facilities. Two prominent online bulletin boards (PTT Nurse and Dcard Nurse) and one Taiwanese nursing group on Facebook were used to recruit participants. In total, 301 student nurses and nurses participated in the study and responded to pre- and post-test questionnaires. An online training program for culturally competent nursing care was developed and implemented. The pre- and post-test questionnaires contained three sections: (1) demographics, (2) knowledge of LGBT health, and (3) the Sexual Orientation Counselor Competency Scale. Three open-ended questions were included in the post-test questionnaire to evaluate the online training program. The online training program significantly improved the participants' knowledge and cultural competence skills. However, their attitudes towards cultural competence did not change after the program was implemented. Regarding qualitative feedback of the online training program, feedback on the strengths and limitations of the program was summarized under three themes: program content, website design, and online modules. The results suggest the importance of an online training program which may contribute to reducing health disparities among the LGBT population.
AbstractList BACKGROUNDHealth disparities exist among lesbian, gay, bisexual, and transgender (LGBT) populations worldwide. However, student nurses and nurse staff have limited knowledge and skills in providing culturally competent nursing care for LGBT patients in Taiwan. OBJECTIVESThis paper describes the development, implementation, and evaluation of an online training program for the cultural competence of student nurses and nurses in Taiwan. DESIGNA one-group pre-/post-test study design. SETTINGSThe study was conducted in five nursing schools, 10 nursing associations, and 37 long-term care facilities. Two prominent online bulletin boards (PTT Nurse and Dcard Nurse) and one Taiwanese nursing group on Facebook were used to recruit participants. PARTICIPANTSIn total, 301 student nurses and nurses participated in the study and responded to pre- and post-test questionnaires. METHODSAn online training program for culturally competent nursing care was developed and implemented. The pre- and post-test questionnaires contained three sections: (1) demographics, (2) knowledge of LGBT health, and (3) the Sexual Orientation Counselor Competency Scale. Three open-ended questions were included in the post-test questionnaire to evaluate the online training program. RESULTSThe online training program significantly improved the participants' knowledge and cultural competence skills. However, their attitudes towards cultural competence did not change after the program was implemented. Regarding qualitative feedback of the online training program, feedback on the strengths and limitations of the program was summarized under three themes: program content, website design, and online modules. CONCLUSIONSThe results suggest the importance of an online training program which may contribute to reducing health disparities among the LGBT population.
Health disparities exist among lesbian, gay, bisexual, and transgender (LGBT) populations worldwide. However, student nurses and nurse staff have limited knowledge and skills in providing culturally competent nursing care for LGBT patients in Taiwan. This paper describes the development, implementation, and evaluation of an online training program for the cultural competence of student nurses and nurses in Taiwan. A one-group pre-/post-test study design. The study was conducted in five nursing schools, 10 nursing associations, and 37 long-term care facilities. Two prominent online bulletin boards (PTT Nurse and Dcard Nurse) and one Taiwanese nursing group on Facebook were used to recruit participants. In total, 301 student nurses and nurses participated in the study and responded to pre- and post-test questionnaires. An online training program for culturally competent nursing care was developed and implemented. The pre- and post-test questionnaires contained three sections: (1) demographics, (2) knowledge of LGBT health, and (3) the Sexual Orientation Counselor Competency Scale. Three open-ended questions were included in the post-test questionnaire to evaluate the online training program. The online training program significantly improved the participants' knowledge and cultural competence skills. However, their attitudes towards cultural competence did not change after the program was implemented. Regarding qualitative feedback of the online training program, feedback on the strengths and limitations of the program was summarized under three themes: program content, website design, and online modules. The results suggest the importance of an online training program which may contribute to reducing health disparities among the LGBT population.
ArticleNumber 105914
Author Du, Sih-Cheng
Wang, Frank T.Y.
Wang, Ya-Ching
You, Mei-Hui
Lee, Po-Han
Hsu, Chih-Yun
Miao, Nae-Fang
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Keywords Cultural competence
Bisexual
Nursing education
Taiwan
Transgender
Lesbian
Gay
LGBT
Language English
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Snippet Health disparities exist among lesbian, gay, bisexual, and transgender (LGBT) populations worldwide. However, student nurses and nurse staff have limited...
BACKGROUNDHealth disparities exist among lesbian, gay, bisexual, and transgender (LGBT) populations worldwide. However, student nurses and nurse staff have...
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StartPage 105914
SubjectTerms Bisexual
Cultural competence
Gay
Lesbian
LGBT
Nursing education
Taiwan
Title Enhancing cultural competence in caring for lesbian, gay, bisexual, and transgender patients: An online training program for Taiwanese student nurses and nurses
URI https://dx.doi.org/10.1016/j.nedt.2023.105914
https://www.ncbi.nlm.nih.gov/pubmed/37481921
https://search.proquest.com/docview/2841404631
Volume 129
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