Robotic Process Automation: Contemporary themes and challenges

• Published in: Computers in industry Vol. 115; p. 103162
• Main Authors: Syed, Rehan, Suriadi, Suriadi, Adams, Michael, Bandara, Wasana, Leemans, Sander J.J., Ouyang, Chun, ter Hofstede, Arthur H.M., van de Weerd, Inge, Wynn, Moe Thandar, Reijers, Hajo A.
• Format: Journal Article
• Language: English
• Published: Elsevier B.V 01.02.2020
• Subjects: Process automation; Research agenda; Robotic Process Automation; Service automation; Software bots; Systematic literature review; Process automation; Research agenda; Robotic Process Automation; Service automation; Systematic literature review; Software bots

•A contemporary review of the state of the art on Robotic Process Automation.•A research agenda in the form of 15 challenges.•Introductory paper for a special issue on Robotic Process Automation. Through the application of Robotic Process Automation (RPA) organisations aim to increase their operatio...